Daytime Manager
Full-Time
Open, Close, Breakfast, Dinner, Brunch
The Clayfield
Niagara On The Lake, ON, Canada
Posted June 7, 2026 by Urgo Hotels & Resorts Canada
Compensation: $45,000 to $55,000 per year
Daytime Manager Job Description — Terrain
Position Title
Daytime Manager
Location
Terrain
Position Summary
Terrain is seeking an experienced, service-driven Daytime Manager to oversee daily operations and deliver an exceptional guest experience. The ideal candidate is a strong leader who thrives in a hospitality first environment, leads by example, is hands on, highly communicative, wants to be part of a team environment, and maintains operational excellence while supporting business growth.
The Daytime Manager will be responsible for front-of-house leadership, staff management, guest satisfaction, inventory oversight, scheduling, and ensuring all health and safety standards are consistently met.
Key Responsibilities
Operations & Guest Experience
- Oversee daily restaurant operations to ensure smooth and efficient service
- Support with Breakfast, Lunch, & Brunch Services
- Deliver a welcoming, high-quality dining experience for all guests
- Embody a hospitality first mind-set, delivering on making warm and genuine interactions and experiences
- Actively be a leader on the floor, getting ahead of communication with the guest and the team and engaging with each guest.
- Maintain cleanliness, presentation, and service standards throughout the restaurant
- Monitor reservations, table flow, and peak service periods
Team Leadership
- Recruit, train, mentor, and supervise front-of-house staff
- Support in conducting weekly 1-1s w/ ALL FOH Staff
- Support in training new hires & ongoing food, beverage and service.
- Foster a positive, team-oriented workplace culture
- Conduct performance evaluations and provide ongoing coaching
- Lead pre-shift meetings and communicate daily goals and updates
Financial & Administrative Management
- Support budgeting, cost control, and revenue targets
- Support in Monthly Inventory
- Monitor inventory levels and coordinate ordering with suppliers
- Support the AM Ordering & Dry Good Pars
- Review daily sales, cash handling, and reporting procedures
- Close restaurant 3x a week, ensuring accurate reporting w/ Navi & FOH Service Recap
- Assist with organizing invoices and orders
- Manage daily labour & staffing ensuring 11% Labour Target
Schedule & Expectations
- Full-time position consisting of 5 working days per week with 2 consecutive days off
- Expected shifts are typically 8–10 hours per day
- Schedule will include a balanced mix of breakfast, brunch and dinner service shifts
- Opening shifts begin at 6:00 AM
- Closing shifts begin at 3:00 PM
- Availability for mornings, weekends, and holidays is required
Compliance & Standards
- Maintain company policies and operational procedures
- Support adherence to brand standards and hospitality excellence
Team Culture & Leadership Expectations
- Lead by example with professionalism, accountability, and a positive attitude
- Foster a respectful, supportive, and team-oriented work environment
- Demonstrate the importance of respecting and supporting all team members across front and back of house
- Work alongside the service team during shifts to ensure seamless guest experiences
- Support staff development through coaching, communication, and hands-on leadership
- Maintain strong communication between management, kitchen, and service teams to ensure smooth daily operations
Work Location: In person
s to ensure smooth daily operations
The Clayfield
LUXURIOUS HAVEN AMID NIAGARA’S WONDERS
With 102 beautifully considered guest rooms, a calming spa, and dining rooted in local ingredients, The Clayfield invites guests to slow down, savour the season, and feel at ease in every moment.
Join our opening team and help bring this vision to life - a place built on warmth, craft, and connection, where everyone plays a part in creating something quietly special.
| Address | 18 Clayfield Commons, Niagara On The Lake, ON L0S 1J0, Canada |
|---|---|
| Property Type | Hotel |
| # Jobs | 15 |
About Urgo Hotels & Resorts Canada
Welcome to Urgo Hotels Canada
Urgo Hotels Canada is always striving for excellence and has been a leader in the hotel industry for over 40 years, specializing in the management, acquisition, development and repositioning of hotel properties. Our recent partnership with Hersha Hospitality Management (HHM) has expanded our reach to over 235 hotels in North America, including 17 in Quebec.
At Urgo Hotels Canada, our actions are guided by four core values that define our corporate culture and commitment: Entrepreneurship, solution-oriented approach, positive leadership and collaboration. Join us to thrive in a dedicated team and contribute to creating memorable experiences for our clients.
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