Compensation: Starting at $17.00 per hour plus tips
$900 to $1500 per week average with tips.
Statement of Purpose:
The IRD Server is responsible for serving food and beverage items in guest rooms or residences and for the delivery of amenities. To ensure the overall cleanliness of the In Room Dining station area. Responsible for taking mini bar inventory. The IRD Server takes orders and serves food and beverage items to our customers in a timely, friendly enthusiastic and professional manner in accordance with Jean-Georges standards.
Primary Duties:
- To uphold the Jean-Georges Values and Mission Statement while performing positional responsibilities.
- To adhere to company policies and procedures, as stated in Employee Handbook
- To provide exemplary service to all guests by applying knowledge of service and the food and beverage menus.
- Delivery food and beverage items to guest rooms or residences.
- Explain food and beverage items in detail to guests and residence owners.
- Always show a positive and pleasant attitude.
- Ensure all relationships with guests and residence owners are professional.
- Collect food from the kitchen and check the order is correct prior to delivery to the guest
- Communicate and work closely with kitchen staff to ensure customer satisfaction.
Position Characteristics:
Promote team work within the restaurant creating a positive work environment by always speaking positively. Demonstrate and promote Jean Georges culture. Displays a pleasant and cheerful disposition. Must maintain a high level of integrity. Ability to adapt in difficult situations and able to solve problems and make decisions when necessary. Able to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.
Education and Experience:
Must have a high school education or equivalent. Experience in fine dining preferred. Must be able to perform basic math functions. Must be able to deal with guests in a professional manner. Must have a strong sense of urgency. Must maintain a professional appearance.
Other:
May be required to lift up to 30lb. occasionally. Available to work late nights, holidays and long days as necessary.
The Mark Hotel
Explore an exciting career in hospitality with The Mark Hotel New York
The Mark is housed, as it has always been, in the beautiful, 1927 landmark building at the corner of 77th Street and Madison Avenue. But inside, The Mark has been completely reimagined, and given a new life and identity for the 21st century.
Designed by Jacques Grange and with impeccable service under the perfectionist eye of luxury hotel manager Olivier Lordonnois, The Mark combines old-world comfort, avant-garde design, the latest technologies and an unprecedented level of personal service to create the finest New York City five-star hotel of the 21st-century.
The Mark Restaurant by Jean-Georges in NYC features a masterful design by Jacques Grange and an innovative restaurant menu specially crafted by NYC's pre-eminent chef, the award-winning Jean-Georges Vongerichten.
Each New York City suite and guest room at The Mark Hotel is a luxurious, serene retreat. As in the great public spaces, the hotel's designer Jacques Grange applied his same bold vision and exacting eye for detail, but in a quieter, more private key. The furnishings for the guest rooms and suites have all been personally designed or selected by Mr. Grange, in pale soothing tones that evoke the height of Parisian luxury in the 1930s. State-of-the-art baths, sheathed in black and white marble and nickel fittings, are a contemporary update of Grand Hotel elegance. Beds custom-made for The Mark are dressed in the finest Italian linens.
| Address | 25 East 77th Street, New York, NY 10075 |
|---|---|
| Property Type | Hotel |
| # Jobs | 22 |
