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Compensation: $20.00 to $22.00 per hour

You are friendly, confident, and passionate about delivering excellent service. You know how to lead by example, support the front desk team, housekeeping team and create positive guest experiences. If you enjoy problem solving and guiding a team, keep reading.

The Role As the Guest Service Supervisor, you support front desk and housekeeping operations and help lead the guest services team. You assist with training, service recovery, shift coverage, room assignments, inspecting rooms and ensuring that guests receive a smooth and welcoming experience from arrival to departure.

What You Will Be Doing

Assist in supervising front desk staff, housekeeping staff, and daily operations

Support check ins, check outs, assigning rooms, room inspections, reservations, and guest inquiries

Provide coaching and training to team members

Handle guest concerns and resolve service issues professionally

Ensure front desk and housekeeping procedures and brand standards are followed

Maintain accurate records, logs, and shift information

Communicate important updates to management and other departments

Assist with cashiering, billing, and basic audit tasks

Why You Will Love It Here

A positive and team-oriented environment

Opportunities for growth in front office and hotel leadership

A role where you help shape the guest experience

Ready to Join the Team If you are ready to support and lead the guest services team and deliver excellent service, we would love to meet you. Apply now. EOE

Qualifications

What Makes You You

Previous front desk or hospitality experience required

Strong customer service and communication skills

Ability to lead, coach, and support a team

Calm, professional, and dependable

Strong problem solving and multitasking abilities

Comfortable with computers and hotel systems

Flexible to work any shifts including holidays and weekend

Towne Place Suites - Ridgecrest

Extended-Stay Hotel with Full Kitchens near NAWS China Lake

TownePlace Suites by Marriott® is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. Located just minutes from the entrance to Naval Air Weapons Station China Lake, the hotel offers complimentary breakfast and onsite bar.

Address	109 E. Ward Avenue, Ridgecrest, CA 93555
Property Type	Hotel
# Jobs	5

About Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.