Loss Prevention Manager
Full-Time

Omni New Haven Hotel at Yale
New Haven, CT

A property of: Omni Hotels & Resorts
Posted May 13, 2026 by Omni Hotels & Resorts

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Essential Functions:

  • In Connecticut, private security management credentials involve state licensing via the Department of Emergency Services & Public Protection (DESPP) for companies and officers, requiring approved training (8-hour course for guards), background checks, fingerprints, and fees.
  • CPP (Certified Protection Professional): Considered the gold standard, requires significant experience (7-9 years) and proven leadership. Preferred, but not required.
  • Responsible for coordinating the hiring and termination of all Loss Prevention personnel in conjunction with the Director of Loss Prevention. Alternatively, primary relationship manager with contracted Loss Prevention Security Officers third-party supplier.
  • Ensure that all Loss Prevention personnel functions are being properly completed by the Loss Prevention Department.
  • Ensure that shift personnel are properly assigned at all times, working in partnership with third-party security supplier.
  • Responsible for disciplining Loss Prevention personnel (including via third-party supplier) in conjunction with the Director of Rooms and/or General Manager
  • Primary contact for Presynct Incident Report software including user administration, report monitoring, training new users, etc.
  • Reviews all incident reports completed in Presynct by managers and Loss Prevention supplier officers to ensure accuracy and timely submission.
  • Maintains a good relationship with all departments within the hotel and ensures that efficient service is available at all times.
  • Reports all observed hotel property deficiencies and safety hazards.
  • Ensures that a thorough and complete investigation and report is made on incidents, (e.g., losses, thefts, and accidents and acts of violence) incurred by guests and associates.
  • Responsible for coordinating guest room surveillance in conjunction with the Director of Rooms and/or General Manager
  • Ensures that all phases of the key control program are maintained and any discrepancies noted are investigated thoroughly and reported to the Director of Rooms and/or General Manager
  • Ensures that all items of Loss Prevention equipment (i.e., uniforms, walkie-talkies, cameras, etc.) are kept clean and in good working condition.
  • JOB DESCRIPTION

  • Monitors all traffic in the lobby area and restaurant, restrooms, garage area, and room service area to control non-guest (i.e.: intoxicated persons, prostitutes, vagrants, etc.)
  • Reports all associates using unauthorized Hotel entrance/exits when reporting for work or leaving for the day to the Director of Loss Prevention.
  • Work approximately 50 hours/week, to include days and evenings/nights when the most activity inside and/or outside (nearby) the hotel is expected. This includes most Friday and Saturday nights to assist with controlling noise and disruption to guests from the nightclubs nearby and in coordination with New Haven Police.
  • Hotel Specific Essential Functions:

    ¨ Conduct associate bag checks randomly and upon request of the General Manager

    ¨ Work approximately 50 hours/week, to include days and evenings/nights when the most activity inside and/or outside (nearby) the hotel is expected. This includes most Friday and Saturday nights to assist with controlling noise and disruption to guests from the nightclubs nearby in coordination with New Haven Police.

    ¨ Assist with training of new Omni Associates at New Hire Orientation on loss prevention and safety topics, including OSH

    Tools and Equipment:

    ¨ Telephone, pen/pencil, photo-copying machine, computer and printer

    file folders, filing cabinet, facsimile machine

    ¨ Lift jack dolly, hand truck, camera, first aid equipment

    Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

    EEOC is the Law Poster.

    Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

    Omni New Haven Hotel at Yale

    NEW HAVEN, CONNECTICUT 

    DISCOVER LUXURIOUS COMFORT AT OUR NEW HAVEN HOTEL NEAR YALE UNIVERSITY

    Immerse yourself in the collegiate atmosphere of New Haven, CT. Four Diamond rated Omni New Haven Hotel at Yale is located downtown, just steps from the historic Yale University campus and the 16-acre New Haven Town Green. Our 306 hotel rooms and suites welcome you to this charming city with plush bedding, work desks and flat-screen TVs. Take it all in with a Yale View Room, highlighting Yale University’s dramatic Gothic-style towers. Visit the 19th floor of our hotel in New Haven for fresh New England cuisine and rooftop panoramic views at John Davenport’s at the Top of the Park. Find balance with a float, sauna session or massage at Ripple Float & Wellness Center. Walk to the Yale campus in minutes to attend to business or tour the historic grounds. You can also discover plenty of things to do nearby, like boutique shopping, specialty museums and creative dining during your stay at our downtown New Haven hotel. If you’re planning an event, our hotel also offers 9,200 square feet of event space, ideal for your next corporate gathering, wedding or family celebration

    Address 153 Temple Street, New Haven, CT 06510
    Property Type Hotel
    # Jobs 8

    About Omni Hotels & Resorts

    About Omni Hotels

    Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

    At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.

    A WELCOME FROM JOY…

    Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

    Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

    Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

    Explore our site and get to know us. We’d love to hear from you.


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