Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person’s Cruise® in contrast to mainstream cruises.
With more than 250 awards to its name, the company currently operates a fleet of state-of-the-art ships that have received numerous accolades since their launch from industry experts and travelers alike. For the second year in a row, Viking was voted the #1 River Line and the #1 Ocean Line by Condé Nast Traveler in the publication’s 2022 Readers’ Choice Awards. Viking was also named #1 for both Rivers and Oceans by Travel + Leisure in the 2022 World’s Best Awards making it the only cruise line to reach the top of its categories in both publications in the same year.
Why join Viking?
new destinations with:
o Paid training program in skills and approach to premium hospitality services
o On-the-job coaching to help you advance rapidly
o A lifelong network of hospitality professionals
o Lodging, meals, Wi-Fi, uniforms, and laundry are free of charge for all crew members
o Travel to/from the ship provided and paid for by Viking, unless you are within reasonable
driving distance of embarkation or disembarkation ports
o Crew-only deck and dedicated recreational activities
US Mainland candidates:
o Health, vision, and dental insurance with incredibly low premiums (some plans are fully
paid by Viking)
o 401(k) plan with Viking match of 100% of employee contributions up to 4% per pay period
o Retention bonus program
Puerto Rico and Guam candidates:
o Health, vision, and dental insurance with incredibly low premiums (some plans are fully
paid by Viking)
o Retention bonus program
Role Overview
As part of our Mississippi Food & Beverage team, your job as a Senior Waiter/ess is to be the face of Viking in the refined dining and culinary experience we deliver to our guests onboard. The Senior Waiter is the shift lead and is responsible for checking out the team of Waiters and Assistant Waiters
- You will be reporting to the Assistant Restaurant Manager
- You will be expected to work on a 10/4 rotation (10 weeks on board and 4 weeks off on vacation). Please note that rotation lengths vary based on staffing and operational needs onboard Viking Mississippi
Role Expectations
- Manage opening and closing procedures, check out the waiters and assistant waiters
- Prepare and present team briefings
- Conduct ongoing training for waiters and assistant waiters based on Viking standards of STAR Service
- Manage own section during breakfast, lunch, and dinner times
- Follow and diligently implement Viking STAR standards, safety and standard operating procedures
- Consistently maintain high level of U.S Public Health / FDA Standards, and following Viking Sanitary Standards
- Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards
- Demonstrate outstanding flexibility: able to work at different times of the day, under pressure and always reflect a positive can-do attitude and the best image of Viking
- You will be expected to consistently arrive on time and be prepared for work
- Other tasks and responsibilities may be assigned at leaders’ discretion based on operational needs
About you
- 5+ years' experience managing restaurant teams at a 5-star hospitality and/or restaurant environment
- Outstanding knowledge of service standards, food and wine
- Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards
- Scheduling and report-writing experience required. Advanced knowledge of Microsoft Word, Microsoft Excel, and Point of Sales system (MXP database.) preferred
Mandatory requirements & at will employment:
- Employees must be fully vaccinated against Measles, Mumps, Rubella, Varicella, Tetanus/Diphtheria, and Hepatitis A and B before their start date. Viking will consider requests for reasonable accommodation for valid medical or religious reasons in accordance with applicable law.
- U.S. Citizen or Permanent Resident (green card) to work onboard the ship, as required by federal regulations
- Ability to satisfactorily pass a pre-employment drug test. Viking Mississippi is a drug-free and alcohol-free workplace
- Must be 21+ years old, physically fit and in good health to meet the demands of an intense shipboard role; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time
- Viking Cruises is an At-Will Employer. As such your employment with Viking is a voluntary one and is subject to termination with or without cause or notice, at any time by you or Viking. Nothing in this document or in any oral or written statement shall be interpreted to conflict with or limit the right to terminate employment at will
Viking Cruises
The Viking Story
More than 20 years ago, Viking® set the standard for what river cruising should be, and today we are the leader that all others follow. In 2015, we took the same small ship, destination-focused experience to the seas and reinvented ocean cruising. Over the years Viking has won numerous ocean and river cruise line awards from Condé Nast Traveler, Cruise Critic, Travel + Leisure, Travel Weekly and more.
Viking is a strong and dynamic company—with a growing fleet of more than 80 river ships and seven ocean vessels cruising over 100 itineraries around the world. In 2022, our guests will experience all the comfort and elegance of our award-winning fleet with two expedition ships built specifically to explore the world's most remote destinations. We will also expand our operations to the U.S. with the addition of a new Mississippi River ship.
Join the Viking Family
If you have always dreamed of combining your love of travel with the ability to grow your career, consider a position at Viking. We are the world’s leading small ship cruise line, and there is tremendous potential to advance your career with us. As part of our crew, when your ship is docked at the many destinations we visit, you can explore ashore and refresh during your free time.
Additionally, with Viking’s award-winning service and thoughtfully curated onboard experiences, our guests are typically very satisfied. This, combined with Viking’s gratuity guidelines, means that you can expect to be well rewarded as an employee on board a Viking ship.
| Address | 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367 |
|---|---|
| Property Type | Corporate Office |
| # Jobs | 14 |
