Guest Service Representative
Full-Time

Fairfield by Marriott Inn & Suites Austin Parmer/Tech Ridge
Austin, TX

A property of: Dimension Hospitality
Posted May 4, 2026 by Dimension Hospitality

Save

Compensation: $17.00 to $17.50 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance
  • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact
  • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
  • Fairfield by Marriott Inn & Suites Austin Parmer/Tech Ridge

    Comfortable Hotel in North Austin TX Near The Domain

    For a comfortable stay in the Tech Ridge Center area, make your reservation at Fairfield Inn & Suites Austin Parmer/Tech Ridge, a top-rated hotel in North Austin, TX. Conveniently located at I‑35 and Parmer Lane, we offer quick access to North Austin’s Domain shopping area, the University of Texas, Q2 Stadium, and Round Rock Sports Complex. Business travelers appreciate our location near Samsung, GM, Dell, Apple, Applied Materials, 3M, TDI, Pearson, BAE Systems, Qualcomm, Infosys, and Home Depot. Enjoy free parking, high-speed Wi‑Fi, and a complimentary hot breakfast buffet each morning. Stay active with our indoor heated pool and 24-hour fitness center, or grab snacks anytime from the 24/7 market. All rooms include a microwave, mini-fridge, coffee/tea maker, and flat-screen TV, while suites add sofa beds and extra space. We also offer accessible rooms, on-site laundry, a flexible boardroom, and a 710 sq. ft. event space perfect for meetings, small weddings, or group stays in Austin.

    Address 12536 North IH35, Austin, TX 78753
    Property Type Hotel
    # Jobs 3

    About Dimension Hospitality

    Great Hospitality doesn't just happen. But it definitely happens here.

    Recently celebrating our 35th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels.  Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.


    Other Jobs at Fairfield by Marriott Inn & Suites Austin Parmer/Tech Ridge:
    Fairfield by Marriott Inn & Suites Austin Parmer/Tech Ridge
    Austin, TX
    A property of: Dimension Hospitality
    Full-Time
    $16.00 to $16.50 per hour
    26 days ago
    Fairfield by Marriott Inn & Suites Austin Parmer/Tech Ridge
    Austin, TX
    A property of: Dimension Hospitality
    Full-Time
    $20.00 to $21.00 per hour
    22 days ago
    View more