Host/Hostess - Ocean Restaurant at The & Resort

Full-Time

Description

Ocean Restaurant at the historic Cape Arundel Inn & Resort is seeking a part-time host/hostess to join their food and beverage team!

Ocean offers elegant New England dining with panoramic views of the Atlantic, bringing locally caught seafood and inspiration from Southern France and the Mediterranean to the forefront of this upscale dining destination at the center of Cape Arundel Inn & Resort. The restaurant provides diners with a luxurious dining experience through a three or four-course prix-fixe menu and frequent themed dinners (https://www.capearundelinn.com/dining-in-kennebunkport). The highly celebrated Cape Arundel Inn & Resort offers accommodations across multiple settings along the coast - the Main House, Ivy Cottage, and Cape Clubhouse. Guests may enjoy elevated resort amenities including spa services from Hidden Pond Tree Spa, the Clubhouse Pool, game room, live music, curated retail pop-ups and guest collaborations, morning yoga and fitness, and more.

Job Description/Summary:

This position requires a detail-oriented individual with excellent communication skills, strong planning and problem-solving skills, and the ability to stay organized and multi-task in a very busy setting. Major responsibilities include ensuring guests are greeted immediately and guest needs are responded to quickly, properly booking the restaurant (using the Open Table System) to maximize the number of guests received, and maintaining a consistent flow of guests' orders to the kitchen while ensuring guests are satisfied.

Job Summary:

• Responsible for answering incoming telephone calls and reservation email correspondence
• Greeting/directing hotel guests/staff and/or the general public
• Monitors and maintains acceptable guest turn times
• Oversee and manage all nightly bookings through OpenTable reservations system
• Engaging in clear, consistent communications with leadership and restaurant staff on a frequent basis
• Be cordial with and engage with guests enjoying lobby space
• Tend to guests seated at outdoor spaces to ensure their needs are met
• Clear used dishware and glasses as needed
• Assist servers and leadership in completing a smooth shift including helping with side work, cleaning, and being proactive with shift time
• Must know how to prioritize, delegate and respond in a timely fashion
• Must be able to work quickly under pressure while maintaining hospitality
• Any other duties assigned by the manager on duty
• Must be able to be on feet for the entire length of shift

About Kennebunkport Resort Collection

The Kennebunkport Resort Collection is a portfolio of diverse, luxurious lodging and dining options offering stylish and unique hospitality in Kennebunk and Kennebunkport. Our growing hospitality group includes Hidden Pond//Earth at Hidden Pond, Tides Beach Club//Goose Rocks Beach House, Cape Arundel Inn & Resort//Ocean Restaurant, Kennebunkport Inn//The Burleigh Restaurant, Cottages at Cabot Cove, The Grand Hotel//Rosella, The Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, and Lodge on the Cove//The Dory.

KRC is proud to offer competitive wellness options and perks for both Part Time and Full Time employees;

• Employer-subsidized medical, dental, and vision insurance
• Company-funded $25K in complimentary life insurance and $1K/mo. in disability
• Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
• Additional Health & Wellness benefits including prescription and gym membership discounts
• Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals
• Flexible and understanding work-life equality
• Family Matters Program of 3+ months paid parental leave for new parents
• 401k employer match, up to 4% of salary
• Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
• Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations
• Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations
• Gold Card annual complimentary restaurant allowance for managers
• Discounted lodging rates from New England Inn & Resort Association partners
• Pathways for growth and professional development including training and tuition reimbursement
• Relocation assistance to temporary employer housing
• Incentive opportunities for both hourly and managerial roles
• Supportive, open workplace culture
• Company-funded Employee Assistance Program for life and mental health resources

Why Join our team?

Join our community of ambitious, thoughtful, and dedicated hospitality professionals delivering exceptional guest experiences. At Kennebunkport Resort Collection, we encourage creativity, ownership, and problem-solving at all levels of our organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.

As a Kennebunkport Resort Collection employee, we welcome you to join us in making a community impact. Our KRC Cares team partners with community leaders and like-minded businesses to advance our community services, such as toy drives, beach cleanups, and other charitable causes around the community. Our Community Impact project allows a 1% Impact Fee to be donated to hand-picked local organizations focusing on affordable housing, protecting wildlife habitats, and creating spaces for the youth of our community.

Kennebunkport Resort Collection offers customized learning opportunities for all employees. We work to carve out a path for internal leaders with motivated career goals. Annual conferences, mentorships, scholastic reimbursements, internships, and company-funded leadership development opportunities are just some of the ways we support our associates.

Ready to learn more?

Visit us online at www.kennebunkportresortcollection.com and explore our parent company, EOS Hospitality at www.eoshospitality.com for more information about the amazing ways we’re making a difference.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.