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Server

Overview:

The server will wait on tables promptly, courteously and to serve our guests with a genuine care.

Responsibilities:

Knowledge of the dining room.

Must have full familiarity with menus and beverage offerings.

Greet guests when entering the restaurant with a pleasant smile and superior customer service.

Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.

Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.

Record transaction in MICROS system at time of order and adhere to cash handling standards.

Check in with guests to ensure satisfaction with each food course and/or beverage.

Present accurate check to guest and process payment.

Maintain cleanliness of work areas throughout the day.

Process station set-up and break-down and complete all other side work duties as assigned.

Ensure tables are set up properly, including polishing and cleaning glasses.

Service to guests according to Omni Moments of Service Standards.

Be pleasant, smile and greet all guests, using surnames when obtained.

Clean, clear and reset service areas.

Protect the hotel from liability with regard to over serving guests.

Perform any other duties as assigned by the restaurant manager.

Qualifications:

Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.

Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.

Previous cash handling experience preferred.

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.

Ability to accurately and efficiently input information into MICROS.

Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.

Ability to work cohesively with co-workers both within and outside of your department.

Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.

Excellent customer service, service recovery and problem-solving skills.

Must be able to work a variety of shifts, including weekends and holidays.

Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.

Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.

Must be able to attain a valid Food Handler & Responsible Beverage Service certification from approved providers below.

Approved Providers:

ServSafe Food Manager Certification: ServSafe Manager https://www.servsafe.com/

ServSafe (National Restaurant Association – gold standard)–Texas Food Handlershttps://www.servsafe.com/

National Registry of Food Safety Professionals (NRFSP) – TABC & Texas Food Handlershttps://www.nrfsp.com/

360 Training / Learn2Serve – TABC & Texas Food Handlershttps://www.360training.com/

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Mokara Hotel & Spa

SAN ANTONIO, TEXAS

RELAX AT OUR RIVER WALK HOTEL IN SAN ANTONIO

As the only Forbes four-star hotel in San Antonio, Mokara Hotel & Spa is the ultimate wellness destination right on the world-famous River Walk. Each sophisticated guest room at our hotel in San Antonio, TX includes access to the spa’s dry cedar sauna, eucalyptus-infused steam room and whirlpool. Book a rejuvenating massage or body treatment at the 17,000 square foot Mokara Spa. Then relax poolside on the roof deck, with views of the surrounding city. Finish your day at one of the three delicious restaurants at our San Antonio hotel, including romantic riverfront Ostra with its famed Oyster Bar. Just outside, wander the San Antonio River Walk to explore boutique shopping and diverse dining. Our River Walk hotel is a short stroll from The Alamo, Historic Market Square, Tower of the Americas, the Alamodome and more San Antonio attractions.

Address	212 West Crockett Street, San Antonio, TX 78205
Property Type	Hotel
# Jobs	12

About Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.