General Manager

Full-Time

S3 Hotel Group is seeking a dynamic and results-driven General Manager to lead operations at Hilton Garden Inn Irvine Spectrum/Lake Forest. This role is responsible for delivering exceptional guest experiences, maximizing financial performance, and ensuring full compliance with Hilton brand standards. The ideal candidate is a hands-on leader with strong operational discipline, financial acumen, and a passion for team development.

• Lead, coach, and develop all department heads and team members
• Drive employee engagement, retention, and accountability
• Promote a culture aligned with Hilton service standards
• Maintain strong communication across all departments

• Oversee Front Office, Housekeeping, Maintenance, and F&B operations
• Ensure compliance with Hilton QA standards and brand expectations
• Maintain high levels of cleanliness, service, and product quality
• Drive guest satisfaction and service excellence

• Manage P&L and achieve revenue and profitability goals
• Control labor and operating expenses
• Analyze financial reports and implement cost-saving initiatives
• Drive GOP and flow-through performance

• Partner with Sales team to drive occupancy and ADR
• Support business development and local market outreach
• Monitor market trends and competitor positioning

• Ensure compliance with California labor laws and company policies
• Maintain safety programs and workers' compensation compliance
• Partner with HR on employee relations and investigations

• Oversee recruitment, onboarding, and training
• Ensure completion of Hilton-required training programs
• Lead performance management and succession planning

• 5+ years hotel leadership experience (GM or AGM)
• Hilton brand experience preferred
• Strong financial and operational expertise
• Knowledge of California labor laws
• Experience with hotel systems (PEP, OnQ)
• Strong leadership and communication skills

• Competitive salary
• Performance bonus (MIPP eligible)
• Medical, Dental, Vision Insurance
• 401(k) Retirement Plan
• Paid Vacation and Sick Leave
• Hilton Team Member Travel Program
• Career growth opportunities within S3 Hotel Group

S3 Hotel Group is committed to operational excellence, team member development, and delivering outstanding guest experiences aligned with Hilton brand standards.