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Ocean Tides Spa is seeking a warm, organized, and guest-focused Spa Coordinator to serve as the first point of contact for our spa guests. This role is essential in delivering a seamless and elevated spa experience—from booking appointments to ensuring each guest feels welcomed, relaxed, and cared for throughout their visit.

Key Responsibilities

Greet guests with a friendly and professional demeanor, creating a welcoming spa environment
Schedule and confirm spa services, manage reservations, and optimize therapist bookings
Answer phone calls and respond to guest inquiries regarding services, pricing, and availability
Coordinate guest check-in and check-out, including processing payments accurately
Maintain cleanliness and organization of the reception area and retail space
Promote spa services, packages, and retail products to enhance the guest experience
Communicate effectively with spa therapists and leadership to ensure smooth daily operations
Handle guest concerns with professionalism and escalate when appropriate
Assist with inventory tracking and restocking retail items
Support daily opening and closing procedures

Qualifications

Previous experience in hospitality, spa, or customer service preferred
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Comfortable using reservation and POS systems
Ability to work flexible hours, including weekends and holidays
Passion for wellness and delivering exceptional guest service

Why Join Omni Hotels & Resorts? | Associate PerksAt Omni, we believe in caring for our associates so they can deliver exceptional experiences to our guests.

Competitive pay and comprehensive benefits package
Medical, dental, and vision insurance
401(k) with company match
Paid time off and holiday pay
Friends & family travel discounts
Career growth and advancement opportunities within Omni
Training and development programs
Associate recognition programs
A supportive and inclusive team environment

Work EnvironmentOcean Tides Spa offers a serene, coastal-inspired atmosphere where luxury meets relaxation. As a Spa Coordinator, you’ll play a key role in creating memorable experiences for every guest who walks through our doors.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Hilton Head Oceanfront Resort

HILTON HEAD, SOUTH CAROLINA

AN IDYLLIC OCEANFRONT RESORT ON HILTON HEAD ISLAND

Omni Hilton Head Oceanfront Resort embodies the essence of its location, overlooking the Atlantic Ocean, a beautiful beach and three championship golf courses. As part of the prestigious Palmetto Dunes Oceanfront Resort Community, it’s a standout destination among Hilton Head resorts. With access to 11 miles of lagoon trails, tennis courts, private beach access, sparkling swimming pools and wellness areas, guests can fill their days with enriching experiences. Charming guest accommodations are decorated with a neutral palette augmented by ocean views and splashes of color, creating a unique setting among hotels and resorts in Hilton Head. Dining venues are a blend of fine and casual, with creative chefs serving everything from prime steaks and seafood to Stance coffee and snacks. Located on the #1 ranked US island by Conde Nast Traveler, Omni Hilton Head Oceanfront Resort is the premier Hilton Head beach resort, making it the ultimate destination for island getaways and celebratory events.

Address	23 Ocean Lane, Hilton Head Island, SC 29928
Property Type	Hotel
# Jobs	31

About Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.