Housekeeping Floor Supervisor

Full-Time

Overview

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards.

Responsabilities

• Inspects the cleaning and servicing of guestrooms and public areas.
• Assigns special assignments as directed by the Housekeeping Leaders.
• Assists in the cleaning of guest rooms when necessary.
• Assists in processing AM and PM room status reports.
• Report any needed repairs or discrepancies of guest rooms.
• Ensure that all Guest Room Attendants have appropriate supplies and linens.
• Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
• Ensure that linen closets on guest room floors are completely stocked.
• Maintain supply cage stock, neat and clean at all times.
• Must have all guest rooms punched in via the phone after completion.
• Ensure VIP rooms are inspected ASAP.
• Ensure check out/vacated rooms are a priority.
• Knowledge of hotel, facilities and events.
• Ensures hotel, guest and associates are maintained in a safe and secure environment.

Physical Job Requirements (for essential functions only):

• Strong visual attention to detail.

• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Qualifications:

• Previous housekeeping and/or other relevant hotel experience required.
• Able to maintain 4-Diamond level cleanliness standards.
• Able to work with management on special projects.
• Able to set priorities for your section and provide feedback to others that enhances performance.
• Strong attention to detail, sense of urgency.
• Ability to work and perform effectively in a fast-paced role.
• Maintain a professional business appearance, attitude, and performance
• Previous experience in housekeeping is strongly preferred
• Strong customer service skills.
• Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests, etc.).
• Ability and willingness to work a varied schedule which includes working on weekends and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.