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Overview:

The Resort Manager assists in the overall management responsibility for the operation of the hotel including associate relations, guest service, profitability, product quality, and compliance to Omni standards. This position is part of the Executive Committee team. This position will be reporting directly to the General Manager.

Responsibilities:

Works closely with the other Executive Committee members to ensure all financial, service standards and employee relation goals are met.

Actively engage and help develop the annual strategic business plan and budget, monitor progress and drive delivery of company standards as well as approved initiatives and tactics throughout the year.

Review daily operating results and weekly forecasting and scheduling, taking immediate corrective action as needed

Participate in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team.

Drive a strong culture of associate engagement.

Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers.

Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service.

Directs property operation in Managing Director's absence.

Maintains close communication with the Managing Director and other department/division heads.

Recommends programs for the motivation and development of staff.

Assists in developing annual budget and action plans, including annual objectives.

Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required.

Conducts daily review of hotel operations with Department Heads.

Attends hotel operational meetings, rooms and food & beverage departmental meetings, and associate-related events.

Reviews annual objectives composed by department heads and monitors progress to completion over the coming year.

Qualifications:

Bachelor's degree or equivalency preferred

Must have previous experience in an Operation Division in a property of similar size and quality for a period of five or more years

Experience in forecasting & scheduling, daily reviews and analysis of operating results preferred

Proficiency in the use of a computer is necessary (i.e. Microsoft Office Suite)

Excellent verbal and written professional communication skills required

Must demonstrate strong leadership skills and the ability to nurture managers-in-training

Must be detail-oriented and organized

Must be able to work closely and communicate with all associates, departments, guests, and clients in a professional manner

Must be highly service-oriented

The ability to work a flexible schedule, including nights, weekends and holidays

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Homestead Resort & Spa

HOT SPRINGS, VIRGINIA

DISCOVER HISTORIC HOT SPRINGS AND MORE AT AMERICA'S FIRST RESORT

RECOGNIZED BY TIME MAGAZINE AS ONE OF THE WORLD'S GREATEST PLACES FOR 2024

The Omni Homestead Resort & Spa has been delighting vacationers—including 24 U.S. presidents—for over 250 years. A recently completed $170 million renovation restored the historic character to this Allegheny Mountain resort in Virginia, from the Great Hall to the guest rooms and the bathhouses at the iconic Warm Springs Pools. Our one-of-a-kind resort features a two-acre water park and top-ranked golf courses, including the nation’s oldest first tee in continuous use. Deepen your experience at The Omni Homestead Resort & Spa with a soothing massage at The Spa. Enjoy local favorites at eight charming restaurants and bars and taste wines from fine regional vintners. However you choose to spend your vacation at our Hot Springs, VA resort, it’s guaranteed to be memorable.

Address	7696 Sam Snead Highway, Hot Springs, VA 24445
Property Type	Hotel
# Jobs	72

About Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.