Front Desk

Full-Time

JOB DESCRIPTION 

FRONT DESK ADMIN

Reports To: Director of Office Administration

Job Type: Full Time

Hours Per Week: +40 hours

GENERAL DESCRIPTION

A Front Desk Admin maintains incoming calls and emails to ensure clients requests are completed in a quick and efficient manner. As well as assisting with the overall cleanliness and organization of the office.

RESPONSIBILITIES AND DUTIES

• Screen incoming calls to verify if the call is for front desk or another department
• Take in information from calls and translate it accurately into a que or transfer accordingly 
• Communicate with all departments to ensure calls are routed to the correct person 
• Maintain cleanliness of the breakroom
• Ensure snacks and office supplies are stocked 
• Maintain reservations email and put in ques accordingly

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: 

• Proven working experience in relevant field
• Ability to work independently and remain motivated
• Helpful with customer service orientation
• Prioritization and time management skills
• Professionalism along with speed and attention to detail
• Efficient in a fast-paced environment
• Excellent communication skills
• Strong multi-tasking skills

COMPENSATION AND BENEFITS (AFTER 90 DAYS)

• Dental Insurance
• Health insurance
• Vision insurance