Guest Service Supervisor
Full-Time
Residence Inn by Marriott Baltimore at The Johns Hopkins Medical Campus
Baltimore, MD
Posted April 16, 2026 by Dimension Hospitality
Compensation: $20.00 to $22.00 per hour
You are friendly, confident, and passionate about delivering excellent service. You know how to lead by example, support the front desk team, and create positive guest experiences. If you enjoy problem solving and guiding a team, keep reading.
The Role As the Guest Service Supervisor, you support front desk operations and help lead the guest services team. You assist with training, service recovery, shift coverage, and ensuring that guests receive a smooth and welcoming experience from arrival to departure.
What You Will Be Doing
Why You Will Love It Here
Ready to Join the Team If you are ready to support and lead the guest services team and deliver excellent service, we would love to meet you. Apply now. EOE
Qualifications
What Makes You You
Flexible to work any shifts including holidays and weekend
Residence Inn by Marriott Baltimore at The Johns Hopkins Medical Campus
Our Hotel
Let Residence Inn Baltimore at The Johns Hopkins Medical Campus welcome you to an accommodating, comfortable stay. Our hotel near downtown Baltimore, MD, is just steps from The Johns Hopkins Hospital, Johns Hopkins School of Nursing and Kennedy Krieger Institute. Designed for modern travelers, our extended-stay hotel in Baltimore, MD, offers premium amenities to help you thrive away from home. Stay fueled for success with our hotel's complimentary breakfast buffet. Our rooftop restaurant, 16 on the Park, serves Maryland-inspired favorites and libations to pair with stunning views of the city, while our Lobby Bar & Lounge allows you to unwind after a long day. Connect to our high-speed Wi-Fi and find a new recipe to make in your suite's full-size kitchen. Catch up on work at your desk's ergonomic chair before plunging into plush bedding for a restful night of sleep. From unexpected perks to familiar accommodations, Residence Inn Baltimore at The Johns Hopkins Medical Campus guarantees you will enjoy your stay.
| Address | 800 North Wolfe Street, Baltimore, MD 21205 |
|---|---|
| Property Type | Extended Stay |
| # Jobs | 5 |
About Dimension Hospitality
Great Hospitality doesn't just happen. But it definitely happens here.
Recently celebrating our 35th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.
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