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Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Catering & Events Manager!

The Catering & Events Manager is responsible for coordinating events while ensuring high level services to the customer from pre to post event. This position will recognize opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. The Catering & Events Manager works hand in hand with other team members to ensure a seamless experience for customers.

BENEFITS:

Competitive Salary!
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
401k with employer MATCH!
Paid PTO!
Uniforms Provided for most positions!
Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:

Ensures that events progress seamlessly by following established procedures, collaborating with other employees and ensuring accuracy.
Ensures billing accuracy, conducting bill reviews with the customer prior to processing the final bill.
Manages group room blocks and meeting space for average to large-sized assigned groups.
Identifies operational challenges associated with groups and determines how to best work with the property staff and customer to solve these challenges and develop alternative solutions.
Uses good judgment to integrate current trends in event management and event design.
Acts as liaison between field sales person and customers throughout the event process.
Participates in customer site inspections and assists with the sales process as necessary.
Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.
Develop strong community and public relations by ensuring property participation in local, regional and national tradeshows and client events.
Participate in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
Identify public relations opportunities and coordinate activities to augment the overall marketing communication strategy.
Forecasts group sleeping rooms and event revenue groups.
Assists in the sales process and revenue forecasting for customer groups
Support the General Manager by coordinating crisis communications.
Work with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
Performs other duties as assigned to meet business needs.
Execute and support Service and Brand Standards.
Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before, during and after their event.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

Excellent written and verbal communication and interpersonal skills
Highly responsible, reliable, and ethical
Well organized and detail-oriented
Ability to multi-task
Must be able to identify and address customer opportunities
Proficiency in Microsoft Office applications
Previous experience as a Catering & Events Manager or Supervisor (preferred hospitality industry)
Must have a valid driver’s license and be able to operate a vehicle

PHYSICAL DEMANDS:

While performing the duties of this job, the employee will be required to sit for long periods of time; using hands and fingers repetitively; view computer screens for long periods of time; use office equipment, including a telephone; reach with hands and arms; and stoop, kneel or crouch and frequently required to walk, climb stairs, talk and hear.
May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Must be capable of effectively using close vision, distance vision, and color vision.
Able to operate in mentally and physically stressful situations

QUALIFICATION STANDARDS:

High school education is required. College education is preferred.
Must have prior experience in Sales Manager or Supervisor role.
Must be able to effectively lead and motivate a team.

EEO Employer

Trilogy Hotel Montgomery

It’s the perfect spot to power down and unwind for anyone who loves beautiful design. Our stylish guest rooms offer the perfect oasis after a day of work, play, or exploring the city sites. we keep things simple with clean lines and custom-designed furniture.

Custom-designed with graceful urban accented and handcrafted elements, our stylish Montgomery accommodations are both richly textured and comfortably refined.

Endlessly comfy and perfectly unique, our guest rooms and suites offer lofty ceilings, large windows, bright natural light, and original artwork by local and regional artists. The fully-restored maple and pine floors and custom, reclaimed-wood furniture evoke the long history of the three buildings.

Address	22 Bibb Street, Montgomery, AL 36104
Property Type	Hotel
# Jobs	12

About Ascent Hospitality

Company Profile

Ascent Hospitality is a vertically integrated hotel development and management company. Our current portfolio consists of over 40 Select Service, and Full Service Hotels comprising over 3000 luxurious rooms in major leisure, business, and convention markets across the United States.

Ascent Hospitality’s Corporate Headquarters is currently located in Buford, Georgia. We have the necessary Corporate structure and proven resource capability developing and operating Hotels all across the United States.

Ascent Hospitality’s development and management expertise covers the full spectrum of hospitality from limited service, extended-stay, historic-boutique to full-service hotels.

Ascent Hospitality has a proven track record in all aspects of the hospitality business including:

Hotel Development and Construction Management
Hotel and Restaurant Operations
Accounting Services
Hotel Renovation Projects
Human Resource Management
Internet Distribution and eMarketing
Sales & Marketing
Revenue Management

Our management team has had extensive experience with most major franchises, which recognize Ascent Hospitality for its commitment to excellence.

We have consistently maintained our commitment to building long-term relationships with our franchisors, lenders, and most importantly our guests. It is our commitment to excellence that has provided steady, positive results in a constantly changing economic environment. We have assembled an experienced and entrepreneurial hospitality management team capable of achieving focused objectives. Our senior management has over 50 years of combined experience in all segments of the lodging industry, and has proved highly successful in the pre-opening, new property opening, takeover, re-positioning, and optimization of all hotel operations.

Ascent Hospitality is poised and ready for the ascent. We welcome you to join us.