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High Country Motor Lodge in Flagstaff AZ hosts unique indoor and outdoor events. Join our team and take ownership of delivering genuine hospitality for these social gatherings, business meetings, special occasions and more!

Perks: Employee Assistance Program (EAP), Hotel Discounts and 401K Plan.

Summary of Position:

The On Call Banquet Server is responsible for providing an exceptional service experience during food and beverage events at the newly invented High Country Motor Lodge!

Essential Functions:

Set up of room as directed by HCML Leadership
Complete necessary side work as assigned
Attend any pre-shift and pre-function meetings as well as all service staff meetings
Greet and respond to guests
Maintain general event space cleanliness
Serve and clear courses as specified by HCML Leadership or Banquet Event Order/Documentation
Service maintenance throughout program
Breakdown and clean up after guest departure and closing

Qualifications:

Education: High School Diploma or equivalent preferred.

Experience: 1 year high-volume experience preferred.

Certificates or Licenses: Coconino County Food Service Worker Certification and Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

Knowledge of and ability to abide by and enforce Coconino County Health Food regulation and state, federal and corporate liquor regulations.
Ability to lift and carry trays of up to 40 pounds through crowded rooms.
Basic knowledge of table settings and service etiquette.
Ability to listen, effectively accomplish task, and speak clearly.
Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards

Personal Characteristics:

Behaves ethically
Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language sufficient to understand menus, knows ingredients in food prepared, and to communicate with guests and service team.
Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review)

High Country Motor Lodge Leaders and Associates believe each guest should be treated with respect, kindness and professionalism. We create space for genuine hospitality every day. In order to be successful at High Country Motor Lodge, associates must demonstrate both our purpose and pillars. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest.

High Country Motor Lodge

High Country Motor Lodge is a modern mountain retreat nestled in the Arizona wilderness. Completely reimagined, this boutique hotel melds iconic 1960's retro elements with a contemporary lodge aesthetic. The resulting concept offers an elevated — yet casual — experience along Flagstaff's historic Route 66.

Boasting 123-rooms, including three private cottage suites and two junior suites, the High Country Motor Lodge is the premier destination on the Colorado Plateau with 4,700-sq.-ft. of indoor/outdoor meeting and event space, an expansive outdoor pool and oversized hot tub, two private saunas, and an innovative culinary concept — The General Store — offering everything from grab & go provisions to an indoor/outdoor lounge with craft beer and cocktails, fresh-cooked personal Pinsa-style pizza, and an artisanal coffee and espresso selection.

Notable guest experiences also include a fully decked-out game room with shuffleboard, pool, darts, and board games, as well as movie nights on the lawn, live music, and stargazing.

About the Company

Family-owned and family-built, Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based sensuality and playful improvisation. Born of an irreverent spirit and a passion for hard work, our collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes – and it doesn’t come to life without the human heart.

Our passionate team breathes new life into familiar places, imagines original spaces into being, and practices the art of welcome. We consider hospitality an essential part of being human. But it is also a calling — a creative and professional pursuit that requires curiosity, care, and grit. Because the heartbeat of genuine hospitality is always, first and foremost, you.

High Country Motor Lodge provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, High Country Motor Lodge complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

M/F/D/V

Address	1000 West Route 66, Flagstaff, AZ 86001
Property Type	Hotel
# Jobs	5

About Marc & Rose Hospitality

Practicing Genuine Hospitality Since 1962

Marc & Rose is a company of professionals passionate about opening doors for travelers; about cheering, 'the more the merrier!' as a party of two becomes twenty; about food first and questions later; about sharing stories around a fire and making friends among strangers. We are owner-operators, which enables us to practice high-touch, genuine hospitality within intentionally crafted and sophisticated spaces. By deploying well-earned generational knowledge, we create places that settle the soul and stoke the spirit. Our hospitality emerges at the intersection of empathy, aesthetics, and atmosphere. It is an instrument of connection and care; a practice.

We are committed to fundamentals and to the evolving rhythm of a genuinely warm welcome. That is why we never stop studying people and places, integrating and honing our skills, training our minds and bodies, and reimagining what’s possible. We keep channels open and hearts attuned. It is because of our decades-long devotion to excellence that we are able to practice skillful improvisation and appropriate restraint. With a passion for hard work and genuine hospitality, we leverage our knowledge and lifelong curiosity to build worlds — containers and catalysts for spontaneous joy.

We know that each of us is the host one day; the next, the traveler. Both roles require a willingness to say, “yes” to life and to each other; to step perceptively into the now. At Marc + Rose, what emerges is as magical as it is earnest: a tradition of warm and sophisticated hospitality. We live to welcome.

Why people like to work here

Marc & Rose is an eclectic collection of iconic resorts and hidden gems — each a tribute to place-based discovery, sensuality, and improvisation. Born of an irreverent spirit and a passion for hard work, the collection makes its home across the American West. It embodies the sounds, smells, and colors of iconic landscapes. This passionate, multigenerational collective breathes new life into familiar places, imagines original spaces into being, and practices the art of welcoming one-time strangers into belonging — whether for the length of a single stay, or over a lifetime of return visits. To this team, hospitality is an essential part of being human and also a calling — a creative pursuit that requires curiosity, care, and grit.