Front Desk Agent
Full-Time
Havana Cabana Resort at Key West
Key West, FL
Posted April 13, 2026 by EOS Hospitality
Description
Who we are:
A Cuban-Inspired Paradise in Key West!
Waterfront located, Havana Cabana radiates Cuba's joyful and sometimes rebellious spirit, embracing the art & culture that famously seduced Hemingway and deeply influenced Key West! Named one of Florida's Top 10 Resorts by Travel & Leisure, Havana Cabana is a lush escape from reality where the best of Key West is experienced with an intoxicating Cuban flare.
What we are looking for:
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests' needs, and resolving their problems and complaints.
- Assisting guests with disabilities.
- Operating switchboard and assisting with inquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.
- Performing duties on a daily checklist.
Qualifications:
- High school diploma or suitable equivalent.
- 1+ years Front Desk Agent experience preferred.
Company Benefits:
- Competitive hourly wage + tips
- Medical, Dental, Vision and other ancillary benefits
- Employee discounts on food and beverages
- Flexible scheduling
- 401k Company Matching
- Opportunities for advancement
- Paid Parental Leave and more!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Havana Cabana Resort at Key West
Experience Cuban Culture In The Heart Of Key West
The Havana Cabana Resort is a destination steeped with charm and character. From classic cars out front, to mojitos and great music poolside, the nostalgic influences from the art and culture of our neighbors in Cuba makes Havana Cabana a lush escape from reality.
| Address | 3420 N Roosevelt Blvd, Key West, FL 33040 |
|---|---|
| Property Type | Resort |
| # Jobs | 6 |
About EOS Hospitality
EOS Hospitality is the hospitality division of EOS Investors, a fully integrated investment firm dedicated to identifying and creating value within the hospitality sector. Our portfolio includes hotels and resorts in Maine, Delaware, Washington, D.C., South Carolina, Florida and California.
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Join a community of more than 4,000 ambitious, thoughtful hospitality professionals delivering exceptional guest experiences across the U.S. At EOS, we encourage creativity, ownership, and problem-solving at all levels of the organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.
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