Front Desk Agent
Full-Time
PM Shift
Hilton Garden Inn and Home2 Nashville/West End
Nashville, TN
Posted April 10, 2026 by Chartwell Hospitality
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent, you will:
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds.
Benefits
- Medical
- Dental
- Vision
- Life
- Long/Short Term
- 401-K
- Supplemental Insurance
- Professional Growth and Development Opportunities
- Compensation: Based on Experience
- Travel Discounts
Hilton Garden Inn and Home2 Nashville/West End
Home2 Suites by Hilton Nashville West End Avenue
https://www.hilton.com/en/hotels/bnaenht-home2-suites-nashville-west-end-avenue/
We’re southwest of Downtown Nashville, within two miles of Vanderbilt and Belmont Universities. The Parthenon and TriStar Centennial and Vanderbilt Medical Centers are within ten-minutes. The convention center, The Mall at Green Hills, and the Country Music Hall of Fame are three miles away. Enjoy our rooftop pool, free WiFi, and free breakfast.
Hilton Garden Inn Nashville West End Avenue
https://www.hilton.com/en/hotels/bnagigi-hilton-garden-inn-nashville-west-end-avenue/
We're in Midtown Nashville, two minutes from restaurants, bars, and shops in Sylvan Park. Centennial Park and Vanderbilt University are within a mile. Broadway, Downtown Nashville, and The Mall at Green Hills are less than three miles away. We offer three meeting spaces for your next event. Enjoy our rooftop pool, fitness center, and lobby bar.
| Address | 100 Murphy Court, Nashville, TN 37203 |
|---|---|
| Property Type | Hotel |
| # Jobs | 7 |
About Chartwell Hospitality
Our Story
Founded in 2003 in Nashville, TN, Chartwell Hospitality began with a simple goal: to be the absolute best in the hospitality business. Since then, we’ve grown into a fully integrated real estate firm specializing in hotel acquisition, development, and management.
Redefining Hospitality
Over the years, we’ve spearheaded the creation of some of the best branded, limited and full-service hotels in America. As a result, our properties consistently surpass the competition in occupancy and market rates, redefining excellence in hospitality for our investors, associates, and guests.
Our Investment Strategy
At Chartwell Hospitality, we’re never a distant partner. Rather, we approach every real estate investment with an entrepreneurial spirit and an ownership mentality. That means we invest our own capital alongside that of our private and institutional investors. Knowing this, we scrutinize every prospective opportunity, factoring in:
- Demand generators like corporate, leisure, and residential growth
- Location values and property fundamentals
- Market cycles and timing
- Long-term and potential ROI
Work at Chartwell
Your Fulfilling Career Begins Here.
At Chartwell Hospitality, we want you to succeed. That’s why we offer outstanding benefits to promote good health and financial security for you and your family.
Partner with ChartwellWhether you’re an investor or simply looking to grow your career in the hospitality industry, you’re invited to be part of an elevated hotel experience with Chartwell Hospitality. Reach out today to learn more.
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