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Overview:

The Lead Beverage Cart is responsible for overseeing the daily operations of the Beverage Cart team, ensuring efficient service, adherence to safety protocols, and outstanding guest experience on the golf course. This hands-on role supports the Beverage Cart Manager by supervising team members, managing inventory, and upholding high service standards.

Responsibilities:

Supervise Beverage Cart Attendants to ensure smooth daily operations and adherence to service protocols.

Monitor and maintain proper inventory levels for carts, requisitioning supplies as needed.

Assist with setting up and restocking beverage carts and the halfway house to ensure readiness for service.

Perform duties of a Beverage Cart Attendant as necessary to support operations.

Train and mentor new Beverage Cart team members on customer service, safety, and golf course etiquette.

Provide ongoing coaching and support to team members to maintain a high level of performance.

Assist in scheduling staff to meet business demands and ensure adequate coverage during peak times.

Maintain a professional demeanor and ensure the team delivers friendly, prompt, and courteous service.

Respond to guest inquiries and resolve issues promptly, escalating complex matters to the Beverage Cart Manager as needed.

Enforce all safety standards and golf etiquette protocols for beverage cart operations.

Ensure beverage carts are clean, fully functional, and properly maintained, reporting any issues to the Fleet Mechanic or Manager.

Assist with reconciling daily sales and reporting inventory usage to the Beverage Cart Manager.

Monitor compliance with alcohol-serving laws and company policies.

Support the Beverage Cart Manager during departmental meetings and event preparations.

Qualifications:

Ability to compute basic arithmetic, particularly in cash handling situations.

Knowledge and experience in beverage service, including alcoholic drinks.

Prior supervisory experience preferred.

Maintain current Ramp and Food Handler certifications.

Customer service oriented with excellent interpersonal and communication skills, an outgoing personality, and the ability to perform under pressure in a fast-paced environment.

Flexible schedule, including availability to work weekends and holidays.

Demonstrates strong leadership and teamwork abilities.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Bedford Springs & Spa

BEDFORD, PENNSYLVANIA

EXPERIENCE OUR HISTORIC PENNSYLVANIA RESORT

TRAVEL + LEISURE WORLD'S BEST AWARDS 2024 WINNER

Located in the Allegheny Mountains of Pennsylvania, Omni Bedford Springs Resort & Spa is the perfect place to reconnect. Our Bedford, PA resort is home to many “firsts.” We are home to the first indoor swimming pool, one of the country’s first golf courses and spa treatments inspired by the natural healing of springs first used by Native Americans. Guest rooms and suites embody the heritage of Pennsylvania coupled with modern amenities and expansive balconies. Six welcoming indoor and outdoor dining venues offer the finest local produce and signature drinks, served alongside spectacular views from our Bedford resort. Guests can also explore the local area easily, with downtown Bedford on your doorstep and a variety of historic tours walking distance.

Address	2198 Sweet Root Road, Bedford, PA 15522
Property Type	Hotel
# Jobs	31

About Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.