Guest Room Attendant
Full-Time

DoubleTree by Hilton Neenah
Neenah, WI

A property of: Shaner Hotel Group
Posted March 25, 2026 by Shaner Hotel Group

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Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 
  • Handle guest complaints ensuring guest satisfaction. 
  • Maintains standards of quality and cleanliness throughout daily assignments. 
  • Observes all house and safety rules, housekeeping room procedures, and security procedures. 
  • Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. 
  • Returns and restocks cart at end of shift. 
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
  • Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.  Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.  Ensures the confidentiality and security of all guest rooms. 

Qualifications

  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 
  • Knowledge of proper chemical handling.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Come and work for a great team at Shaner Hotel Group! Competitive pay with Sunday shift differential, digital tipping in-room, opportunities for bonus with our employee of the month program, benefits for full-time associates including 401(k) options, hotel travel benefits, and more!

DoubleTree by Hilton Neenah

Downtown Neenah hotel near Lake Winnebago

Our downtown hotel is located near shopping and under a mile from Plexus Corp and ThedaCare Regional Medical Center. Appleton and Oshkosh are within 20 minutes of us. Enjoy a warm DoubleTree Cookie at check-in, then relax in your spacious room. We have a restaurant and bar, an indoor pool, and a fitness center. Flexible meeting space is available.

Address 123 East Wisconsin Avenue, Neenah, WI 54956
Property Type Hotel
# Jobs 3

About Shaner Hotel Group

You matter at Shaner Hospitality Management. We constantly strive to attract and retain the best talent in the hospitality industry. We want all of our associates to reach their maximum potential and build amazing careers at the hotels we manage. Together, we all succeed. 

With many opportunities ranging from full services hotels in the Florida Keys to select service hotels located in the heart of Columbus, OH, there is no shortage of where this journey will take you. Our front desk agents and housekeepers keep the guests our number priority during their stays with us. Our Food & Beverage teams craft and create such incredible dishes and mouth-watering award wining cocktails to satisfy every guest we encounter. 

We invite you to search, apply and begin your career with Shaner Hotels!


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