Front Desk Supervisor

Full-Time

Join Our Prestigious Team

Embark on a rewarding career journey by leading our guest services operations. Your role will span from managing room rentals and reservations to enhancing guest relations and supervising staff training. When required, you'll step in as the esteemed Manager on Duty, ensuring seamless operations.

Core Responsibilities

• Foster an atmosphere of exceptional comfort, service, and quality for our valued guests.
• Promote synergy and collaboration among all departments.
• Partner with managers and front office team to optimize room inventory controls.
• Cultivate a strong relationship with our Property Management System provider.
• Collaborate with maintenance to ensure effective key controls.
• Align staffing levels with fluctuating occupancy demands.
• Deliver in-depth training to front office personnel.
• Adapt to a flexible schedule, including covering shifts during evenings and weekends.

Guidance By

Director of Front Office.

Qualifications For Success

• Proven experience in hotel front office operations.
• Exceptional verbal, comprehension, listening, and problem-solving skills.
• Strong interpersonal and time management abilities.
• Proficiency in Excel, Word, and general computer literacy.
• Outstanding organizational and detail-oriented skills.
• Willingness to adapt to a flexible schedule, including weekends.
• Expertise in guest relations, reporting, and accounting.

Physical Demands

This role requires regular sitting, standing, bending, walking, and the use of hands for various tasks. The ability to lift boxes up to 25 pounds and excellent vision for computer work are essential.

Step into a role that not only promises growth and challenge but also places you at the heart of our hospitality excellence.