Assistant Restaurant General Manager - Outer Bar

Seasonal Full-Time

Description

Outlet Operational Responsibilities

• Assist with the recruitment, onboarding, and training of all food service and bar staff; take direct responsibility for individually training new team members including servers, host/hostesses, and assistant servers
• Support weekly schedule production for all outlet team members
• Lead daily service operations to ensure a consistent, high-quality guest experience in alignment with Forbes Five-Star standards
• Maintain and monitor the OpenTable reservations system, ensuring accuracy and appropriate staffing alignment
• Assist with supervision of outlet-related events, coordinating with Banquets and Events as needed
• Coordinate outlet opening and closing with other F&B managers to ensure operational continuity
• Attend daily BEO meetings and periodic departmental and all-staff meetings
• Support the GM in mentoring the Outer Bar + LiBAYtions team, actively contributing to staff retention and a culture of excellence
• Assist with inventory management for glassware, flatware, linen, and other outlet assets
• Supervise bar operations in the GM's absence and support ongoing adherence to beverage control standards and compliance requirements
• Assist with administrative tasks including menu updates, POS maintenance, and daily reporting
• Administer staff discipline in accordance with Wequassett Resort policies and guidelines
• Support revenue maximization efforts through upselling training and staff incentive participation
• Lead and assist with pre-meal briefings; communicate operational updates and provide space for team feedback
• Participate in staff performance reviews and provide ongoing day-to-day coaching

Guest Relations Responsibilities

• Support the GM as a departmental representative for the Resort's Customer Intimacy Program
• Assist in establishing and maintaining outlet procedures for special occasions and milestone celebrations
• Partner with the Executive Office to ensure VIP reservations are handled with appropriate care and personalization
• Actively promote and celebrate heroic service acts, encouraging team participation and recognition
• Contribute to the development of a pre-arrival outreach program for guests celebrating special occasions at Outer Bar + LiBAYtions

Qualifications

• 2–4 years of progressive Food & Beverage management or supervisory experience, preferably in a luxury or upscale environment
• Demonstrated ability to lead a team and deliver exceptional guest experiences in a high-volume, outdoor setting
• Working knowledge of OpenTable, POS systems, and basic F&B financial controls
• Experience with bar operations and beverage service
• Strong communication, interpersonal, and organizational skills
• Flexible availability including evenings, weekends, and holidays as required by business needs
• TIPS or equivalent responsible alcohol service certification required

Physical Requirements

• Ability to stand and walk for extended periods during service, up to 10 hours per day
• Ability to lift up to 30 lbs as needed
• Ability to work comfortably in an outdoor or open-air environment

Salary Range: $50,000 - $60,000

Equal Opportunity Employer

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