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Job Description

Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Other duties as assigned.

Responsibilities
The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.
Qualifications

High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Art Ovation Hotel, Autograph Collection

Step into a one-of-a-kind boutique hotel in downtown Sarasota, Florida. Located near Sarasota Bradenton Airport, St. Armands Circle and Ringling College of Art and Design and one mile from the beach, Art Ovation Hotel is an art-inspired hotel unlike any other. Hotel features include the Perspective Rooftop Bar, Overture Restaurant and rooms with stunning views of Sarasota, the marina and Bayfront Park. A year-round outdoor pool and artful interactions not found anywhere else set us apart from the usual hotels in Sarasota. Guests enjoy sketchbooks, coloring pencils and a ukulele in their rooms, and can watch local artists hone their craft in our Artist's Studio. With on-site art installations, performances and workshops, we bring you into the experience. Perks include self-parking, in-room musical instruments, use of two beach chairs with a portable cooler and bike or kick scooter rentals. Art Ovation Hotel is the perfect Sarasota hub for a romantic getaway, family vacation, meeting, wedding or gala.

Address	1255 North Palm Avenue, Sarasota, FL 34236
Property Type	Hotel
# Jobs	12

About Shaner Hotel Group

You matter at Shaner Hospitality Management. We constantly strive to attract and retain the best talent in the hospitality industry. We want all of our associates to reach their maximum potential and build amazing careers at the hotels we manage. Together, we all succeed.

With many opportunities ranging from full services hotels in the Florida Keys to select service hotels located in the heart of Columbus, OH, there is no shortage of where this journey will take you. Our front desk agents and housekeepers keep the guests our number priority during their stays with us. Our Food & Beverage teams craft and create such incredible dishes and mouth-watering award wining cocktails to satisfy every guest we encounter.

We invite you to search, apply and begin your career with Shaner Hotels!