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Compensation: $18.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

Greet guests and provide friendly, helpful service

Assist with check ins, check outs, room assignments, and reservations

Answer guest questions and resolve issues promptly

Operate the front desk system and process payments

Communicate with housekeeping and other departments

Maintain the front desk area in a clean and organized manner

Handle guest requests and escalate concerns when needed

Provide local information and general hotel assistance

Why You Will Love It Here

Supportive team environment

Opportunities to grow in front desk and hotel operations

A role where you meet new people and make a daily impact

Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

Strong customer service and communication skills

Friendly, positive, and professional presence

Comfortable using computers and hotel systems

Dependable, organized, and able to multitask

Prior hotel or customer service experience is helpful but not required

Flexible to work any shifts including holidays and weekends

Courtyard by Marriott Austin Parmer/Tech Ridge

Find comfort at our hotel in North Austin near Round Rock

For an award-winning stay and a great location just off I-35, choose Courtyard Austin Parmer/Tech Ridge, our hotel in north Austin, for your next business trip or weekend getaway. Our hotel places you in the Tech Ridge Center neighborhood, convenient to Samsung, Tesla, Dell, and IBM. If you're here with a sports team, Round Rock Sports Center and Q2 Stadium are about 10 minutes away. We're also close to The Domain, downtown Austin, and The University of Texas. After a day visiting UT, playing games at Round Rock, or meeting at nearby Tech Ridge companies, return for happy hour at The Bistro. Take a dip in our indoor pool, work out in our 24-hour fitness center, or relax in your room with a mini fridge and smart TV. Start your morning with breakfast and Starbucks® coffee while planning your day with free Wi-Fi. On corporate trips, use our lobby’s media pods or communal tables. Host meetings in a 612 sq ft event space with AV support. Complimentary on-site parking adds convenience and ease throughout your stay.

Address	12330 North Interstate Highway 35, Austin, TX 78753
Property Type	Hotel
# Jobs	6

About Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.