People & Culture Manager

Full-Time

Description

JOB SUMMARY:

• Knowledge of the principles and practices of Human Resources and state/local employment law.
• Exercises judgment in evaluating situations and utilizing appropriate resources, thorough knowledge of various Human Resources policies, procedures, federal and state laws, compliance practices, standards, and government regulations.
• Establishes and maintains excellent relations with employees and property leadership. Partner with leadership on addressing employee relations concerns; and provides resources and an open door to employees.
• Develops, directs, and oversees overall hotel recruitment and hiring strategy. Coordinates interview process, process applications, manages pre-employment drug screening and job offer process.
• Directs record-keeping activities and ensures employee records; tracking sheets; and other data is maintained and current.
• Creates and executes training initiatives and content (including but not limited to: new hire orientation, safety training, standard operating procedures, etc.), partnering with other departments where needed.
• Responsible for establishing a high-quality culture-driven employee experience, including all stages of the entire employee life cycle: new hire onboarding, employee appreciation and recognition, career development, off-boarding.
• Oversee off-boarding process, ensuring compliance with separation documentation and final pay requirements.
• Primary point of contact for any WC claims, ensuring swift follow-up from carrier, timely communication, OSHA-compliant record-keeping, monitoring of workplace trends and participation in property Loss Prevention committee.
• Monitoring safety programs implemented in the hotel.
• Advises General Manager and Corporate Office of employee relations issues.
• Attend departmental meetings and training sessions as required.
• Demonstrate a team-focused attitude and encourage collaboration.
• Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
• Attend meetings and training sessions as required.
• Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.

ESSENTIAL FUNCTIONS OF THE JOB:

• Ability to remain seated for up to 8 hours
• Ability to walk the property as needed
• Ability to move up and down stairs regularly
• Ability to use repetitive manual dexterity, such as typing
• Ability to view a digital computer/tablet screen for extended period of time, up to 8 hours
• Ability to communicate and exchange information effectively, often in a public/group setting
• Ability to read, write, speak, and understand English. Spanish fluency is a huge plus!

KEY SKILLS & EXPERIENCE REQUIRED:

• 3 years Human Resources leadership experience, hotel/lodging environment highly preferred
• Four year degree in related field preferred
• High School diploma/GED
• Successful completion of satisfactory background check
• Demonstrates natural leadership qualities with a positive, team-focused attitude
• Ability to establish and maintain effective professional relationships with property leadership, employees, corporate leadership and HR peers within the organization.
• Excellent organization and communication skills and the ability to communicate effectively with all levels of the business.
• Ability to exercise good judgment and sound decision making when making business recommendations.
• Excellent time-management skills and ability to take initiative with minimal supervision.
• Strong attention to detail and the ability to balance multiple tasks and projects simultaneously, through planning and prioritization.
• Ability to work as part of a team and as a team leader.
• Able to present themselves with an uplifting personality as well as presenting a high degree of confidentiality and professionalism at all times.
• Proficiency communicating in Spanish is a huge plus
• PHR/SPHR certification preferred but not required.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.

Annual salary range is $85,000 to $115,000

Equal Opportunity Employer

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