Pool Attendant

Part-Time

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

• Greet guests as they arrive at the pool area and provide assistance with towels, seating, and umbrellas.
• Ensure guests are aware of pool rules and safety guidelines.
• Offer assistance with poolside amenities, such as water, sunscreen, or other supplies.
• Assist with setting up lounge chairs, cabanas, and towels.
• Respond promptly to guest requests and concerns, ensuring high-quality customer service.
• Monitor pool activity to ensure guests’ comfort and safety.
• Ensure safety protocols are followed, including monitoring pool depth and maintaining poolside safety equipment (lifebuoys, first aid kits, etc.).
• Alert guests to pool hazards or any restrictions (e.g., pool closures or swimming conditions).
• Keep the pool area tidy, including removing trash, straightening up poolside furniture, and ensuring a clean environment.
• Report any maintenance issues or unsafe conditions to the appropriate department (e.g., broken furniture, cleaning needs, pool water quality concerns).
• Ensure towels are neatly stacked or distributed to guests and maintain towel inventory.
• Sweep and clean the poolside, ensuring all areas are free of debris.
• Assist with restocking poolside supplies (sunscreen, water bottles, etc.).
• Maintain poolside aesthetic by ensuring the area is visually appealing and well-organized
• Coordinate with lifeguards, servers, and other staff to ensure seamless guest service.
• Report guest feedback and service issues to management.
• Collaborate with team members to ensure smooth operation of the pool area and meet guest expectations.
• Other duties as assigned.

ACADEMIC BACKGROUND

• High school diploma or equivalent (preferred).
• Previous experience in hospitality, guest service, or poolside roles (preferred).
• Basic knowledge of pool safety protocols and cleaning standards (preferred).
• Strong customer service skills and ability to communicate effectively with guests.
• Ability to remain calm and professional in a fast-paced environment.
• Ability to lift and carry up to 25 lbs and stand or walk for extended periods of time.
• Flexibility to work weekends, holidays, and various shifts.