Palmetto Market- Barista/Cashier

Full-Time

Omni Hilton Head Oceanfront Resort is seeking an energetic and guest-focused Barista/Cashier to provide quick, efficient, and professional service to our guests. In this role, you will prepare specialty coffee beverages, process transactions, and ensure a welcoming and clean café environment that reflects Omni’s high standards of hospitality.

Your friendly personality, attention to detail, and commitment to exceptional service will help create a positive and memorable experience for every guest.

Responsibilities Guest Service & Operations

• Provide friendly, efficient, and professional service to all guests

• Prepare and serve coffee beverages and food items according to established standards

• Accurately process guest transactions including cash, credit cards, and room charges

• Maintain a cash bank and follow proper cash handling procedures

• Verify guest room numbers when processing room charges

• Communicate effectively with guests and associates to ensure guest needs are met

• Address guest questions or concerns in a professional and timely manner

Café & Work Area Maintenance

• Maintain cleanliness and organization of the café, service areas, and equipment

• Coordinate with housekeeping to ensure lobby and public areas remain clean and presentable

• Follow all food safety and proper food handling procedures

• Ensure all equipment is used safely and maintained properly

Inventory & Administrative Support

• Assist with monthly inventory and stock control

• Adhere to company policies regarding employee purchases and transactions

• Interact with other departments to ensure smooth operations and guest satisfaction

Qualifications

• Minimum 1 year of cash handling experience required

• Previous barista, café, or food & beverage experience preferred

• Strong communication and interpersonal skills

• Ability to remain professional and positive in all situations

• Ability to listen, understand, and respond effectively to guest and team member concerns

• Understanding of proper uniform and grooming standards

• Ability to work a flexible schedule including weekends and holidays

Tools & Equipment

• Espresso machine and coffee brewing equipment

• Coffee pots and beverage machines

• Pizza oven and toaster

• Microwave and refrigeration equipment

• Bus trays, dishware, silverware, and glassware

• Telephone and point-of-sale system

• Standard office equipment (computer, printer, copier, telephone)

• Corporate software programs such as Kronos WFC, OpenTable, Synergy, and Epitome

Why Work at Omni Hilton Head Oceanfront Resort?

At Omni Hotels & Resorts, we believe our associates are the heart of our success. When you join our team, you become part of a culture built on genuine hospitality, respect, and professional growth.

What you can expect:

• A supportive and collaborative team environment

• Opportunities for career growth and advancement within Omni Hotels & Resorts

• Competitive pay and benefits

• Training and development to help you grow in hospitality

• The opportunity to work at a beautiful oceanfront resort destination

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.