Food and Beverage Manager - PM

Full-Time

Food & Beverage Outlet Manager - PM

Overview:

This team member will provide proper training and supervision of all personnel including supervisors. Toinsureprompt, courteous service in a manner thatcomplies withOmni Food and Beverage standards and company policies and procedures. To ensure the overall success of the restaurant by guest satisfaction surveys andutilizingfinancial controls.

Responsibilities:

• To consistently ensurethe maximumguest satisfaction while dining in the restaurant.

• Pre-mealmeetingconducted with service staffon a daily basis.

• Supervision of floor during operation.

• Ensure that service personnel follow serviceprotocolincluding steps of service.

• Monitor timing of guest experience.

• Handle all complaints to the guests' satisfaction.

• Maintain a consistently smooth-running operation.

• Make the Front of the House staff weekly schedule.

• Ensure Kitchen, stewarding and cashier staff are on duty as scheduled.

• Ensure theside-stationsare fully stocked with equipment.

• All side-workcompleteand checked out by the manager.

• Makingsure the beverage machines are functioning properly.

• Ensure station rotation in seating.

• Assistin seating or service ofguestsas necessary.

• Coordinate all functions indiningroom during service.

• Monitor productivity of service staff.

• Monitor and critique the quality and consistency of the food product.

• Making sure special boards and/or descriptionspostedaccurately.

• Continuously check food quality and presentation coming fromkitchen.

• Maintain food displays during service.

• Monitor guest satisfaction and commentsregardingfood and service.

• To be familiar withclients so thatthere is constant recognition of all repeat guests.

• Review reservationson a daily basisand check against the VIP list from the front desk.

• All special attention detailshandledproperly.

• Maintain the physical atmosphere and cleanliness of the restaurant.

• Ensure the staff’s uniforms and appearances meet specifications.

• Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands.

• All menus inspected daily byhostess.

• Make sure all equipmentingood condition and clean.

• Make sure work areas arebeing maintainedneat,orderlyand clean.

• All lights and musicadjustedappropriately for each meal period.

• To contribute to the profitability of the restaurant through cost control effectiveness.

• Constantly perform positive up-selling techniques with service staff.

• Expedite table turnover and table resetting. Implement sales promotions and merchandising programs.

• Be familiar with all beverage-related procedures and equipment andassistthe cashier when needed.

• Know and adhere to all company policies and procedures.

• Know emergency procedures (including CPR) and work to prevent accidents.

• Be familiar with and enforce all policies related to liquor liability laws.

• Performany and allother duties assigned and/or required by management.

Qualifications:

• Bachelor’s Degree or Equivalent preferred

• 4 years of experience ina previousFood & Beverage operations leadership rolerequired

• PreviousRestaurant General Manager or Assistant General Manager Experience preferred

• Flexible schedule including evenings, weekends, and holidays

• Understanding of financial statements and labor productivity

• Excellent communication skills

• Physical Requirements:

• Must be able to stand and walk for an extended period or for an entire shift.

• Must be able to move, lift, carry, push, pull, and place objects of moderate weight withoutassistance.

• Working Environment:

• Interior of restaurant kitchen and designated bar area, with occasional travel around resort property as needed.

• Exposure to various hazardous chemicals.

• Exposure tofood items and beverages.

• Tools & Equipment:

• MICROS computer and card, telephone, wine key

Salary range based on experience for this position is $66,085 to $82,606

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.Omni Hotels & Resortsdoesnot discriminateon the basis ofany protected category with respect to the payment of wages.