In Room Dining | Captain
Full-Time

Omni Grove Park Inn Resort & Spa
Asheville, NC

A property of: Omni Hotels & Resorts
Posted March 12, 2026 by Omni Hotels & Resorts

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Ensure proper training, and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Be the Manager on Duty in absence of a Food & Beverage Manager.

Responsibilities:

  • Responsible to answer the phone within three rings.
  • Assist in weekly payroll and scheduling responsibilities.
  • Perform daily and monthly inventories.
  • Audit associates on Moments of Service Standards on a regular basis.
  • Ensuring proper tray set up procedures.
  • Monitor guest room floors to ensure a successful day to day operation.
  • Participate in menu planning and room service specials.
  • Participate in Room Service sales promotion.
  • Monitor and respond appropriately to feedback from guests.
  • Be creative with enhancing or upgrading amenities.
  • Create amenities for sales promotion.
  • Perform all necessary cashier duties when needed.
  • Examine food and beverage preparation.
  • Participate in interviewing and training of new associates.
  • Must follow prepared scenario to encourage upselling.
  • Give the approximate time of delivery for the order.
  • Prepare payment of checks.
  • Knowledge of food menu and wine list.
  • Know and adhere to all liability laws.
  • Printing of reports at the end of the shift and banking out.
  • Must have knowledge on maintaining, and stocking and ordering product.

Qualifications:

  • Must have previous Food & Beverage experience, preferably in hospitality.
  • High School or GED preferred.
  • Must have the ability to multi task.
  • Must be able to lead, develop, and train others.
  • Must have strong Communication Skills.
  • Strong problem-solving skills preferred.
  • TIPS certification required.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Grove Park Inn Resort & Spa

ASHEVILLE, NORTH CAROLINA 

EXPERIENCE OUR HISTORIC ASHEVILLE RESORT 

HOTEL REOPENING UPDATES

The Omni Grove Park Inn & Spa has been welcoming travelers for over a century. Located in the foothills of the Blue Ridge Mountains, close to Blue Ridge Parkway - America’s Favorite Drive, our historic Asheville resort provides a serene, meaningful escape. Recalibrate, reconnect with family and celebrate with loved ones at our resort. Spend leisurely days relaxing in mineral pools of a subterranean spa, enjoying rejuvenating treatments or golfing on a Donald Ross-designed championship course. Our Asheville, NC hotel restaurants and bars cater to every taste, offering a variety of culinary experiences. Guest rooms are family, ADA and pet-friendly, decorated with romantic charm and modern touches. Our resort in North Carolina is not to be missed.

Address 290 Macon Avenue, Asheville, NC 28804
Property Type Hotel
# Jobs 49

About Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.


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