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Overview:

This team member will partner with management to ensure proper training and supervision of all restaurant staff. Delivering not only excellent service according to Omni standards but also true hospitality and WOW moments.

Responsibilities:

Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.

Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

Monitor dining rooms for seating availability, service, safety, cleanliness and well-being of restaurant guests.

Must maintain full familiarity with menus and knowledge of beverage offerings.

Ensure all staff has completed side work checklists for dining room.

Spot check liquor pars and order daily supplies.

Monitor food and liquor requisitions

Maintain bar controls, safety and standards.

Hold pre-shift meetings and ensure department training requirements are met monthly.

Follow up on established training steps.

Handle guest comments and complaints and ensure member and guest satisfaction.

Communicate with guests and receive feedback.

Stay on the floor during peak hours. Motivating the team and assisting when needed.

Observe, teach and correct staff’s service in a professional manner.

Work closely with the culinary team to have smooth quality service

Assist manager in scheduling and forecasting both weekly and monthly.

Participate in interviewing/recruiting as needed.

Assist in monthly MOS audits.

Prepare maintenance requests and follow-up.

Maintain knowledge of the resort property and events.

Participate in department meetings and other required company training.

Perform any other duties as assigned by the restaurant management.

Qualifications:

1 year of experience in Food and Beverage supervision or management role preferred.

Must have and maintain Virginia Food Handlers and VABC certifications.

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.

Must be able to work in a fast-paced environment and multitask.

Prior serving and cash handling experience preferred

Must be able to work flexible shifts including nights, weekends, and holidays.

Must have the ability to manage deadlines.

Basic familiarization of Food and Beverage financials including cost and par controls is preferred.

Must have a strong attention to detail as well as strong customer service skills.

Must know emergency procedures and work to prevent accidents.

Must be able to stand and walk for an extended period of time or for an entire shift.

Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Homestead Resort & Spa

HOT SPRINGS, VIRGINIA

DISCOVER HISTORIC HOT SPRINGS AND MORE AT AMERICA'S FIRST RESORT

RECOGNIZED BY TIME MAGAZINE AS ONE OF THE WORLD'S GREATEST PLACES FOR 2024

The Omni Homestead Resort & Spa has been delighting vacationers—including 24 U.S. presidents—for over 250 years. A recently completed $170 million renovation restored the historic character to this Allegheny Mountain resort in Virginia, from the Great Hall to the guest rooms and the bathhouses at the iconic Warm Springs Pools. Our one-of-a-kind resort features a two-acre water park and top-ranked golf courses, including the nation’s oldest first tee in continuous use. Deepen your experience at The Omni Homestead Resort & Spa with a soothing massage at The Spa. Enjoy local favorites at eight charming restaurants and bars and taste wines from fine regional vintners. However you choose to spend your vacation at our Hot Springs, VA resort, it’s guaranteed to be memorable.

Address	7696 Sam Snead Highway, Hot Springs, VA 24445
Property Type	Hotel
# Jobs	54

About Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.