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Overview:

The server is responsible for delivering food orders to guest rooms and providing exceptional service. This position will create memorable experiences for all guests enjoying the food and beverage experience.

Responsibilities:

Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.

Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.

Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.

Complete station set-up and breakdown/side-work.

Maintain tabletop items and fold napkins according to specified standards.

Polish and clean all water glassware in assigned station during each shift.

Ensure salt and pepper, sugar caddies are full at all times.

Take food and beverage orders and upsell as often as possible.

Bus tables whenever needed due to circumstances. Dust all tables to include table legs.

Be pleasant, smile and greet all members and guests, using surnames when obtained.

Send orders using MICROS system.

Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.

Alert manager immediately if a member or guest has a suggestion, complaint or issue.

Present accurate check to guest and process payment.

Maintain cleanliness of the work area.

Assist in the orientation and training of new associates.

Cross train among other food and beverage outlets as needed.

Maintain knowledge of the resort property.

Attend department meetings and other required company trainings.

Qualifications:

Must have unexpired Food Handlers and Louisiana Responsible Vendors Certifications.

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.

Must be able to work in a fast-paced environment and multitask.

Prior serving and cash handling experience preferred.

Must be able to work flexible shifts including nights, weekends, and holidays.

MICROS Experience preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Royal Orleans Hotel

NEW ORLEANS, LOUISIANA

RETREAT TO OUR NEW ORLEANS HOTEL IN THE FRENCH QUARTER

Omni Royal Orleans anchors the beautiful French Quarter at the fashionable intersection of St. Louis and Royal streets. From the marble lobby to the crystal chandeliers overhead, our historic Four Diamond New Orleans hotel reflects a more sophisticated time. Step onto the rooftop pool deck or the wrought iron balcony of select guest rooms to look down on the street activity of the bustling French Quarter. Right outside the double doors, discover the storied architecture, boutique shopping and cultural experiences that The Big Easy has to offer. Just two blocks away, Bourbon Street resonates with activity and excitement. You can also spend the day immersed in New Orleans culture visiting Louisiana State Museum, Preservation Hall and 1850 House. Explore the enchanting culture of the city through fabulous food, upbeat jazz and inviting nightlife at our French Quarter hotel in New Orleans.

Address	621 St. Louis Street, New Orleans, LA 70140
Property Type	Hotel
# Jobs	21

About Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.