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Overview:

The Overnight Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Director of Loss Prevention.

Responsibilities:

To observe and report on all assignments

Able to keep accurate records and communicate using radio equipment.

Record and report any unsafe conditions while patrolling hotel property.

To ensure protection and preservation of hotel, guest, and employee property.

Maintain professional attitude and appearance.

Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.

Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.

Initiate and follow-up with all investigations of crimes committed against property and persons.

Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.

Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.

Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions.

Monitor/distribute visitor and vendor access to the property by distributing visitor badges.

Perform frequent bag checks for associates leaving the property.

Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.

Maintain confidentiality when dealing with sensitive guest or associate issues.

Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.

Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety.

Other duties as assigned.

Qualifications:

Previous experience as a Loss Prevention Officer is strongly preferred.

Must be able to stand and walk for entire shift.

Must be able to communicate effectively by telephone, email, radio and reporting.

Must have basic computer knowledge.

Must be able to reach various areas of the hotel/resort at a rapid pace if necessary.

First Aid/CPR Certification is preferred.

Must be able to stand & walk for up to 4 hours in length.

Must be able to bend, stoop, squat and stretch to daily task

Must be able to lift items weighing in excess of 15 lbs. routinely.

Must be able to push and pull carts and equipment weighing up to 250 lbs

Must be able to exert well-paced ability in limited space and to reach other departments and locations of the hotel and outside the hotel-on-hotel grounds on a timely basis.

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Must be able to remain calm and professional during stressful situations.

Must be able to work overnight shifts, weekends and holidays

Requires manual dexterity to use and operate all necessary equipment.

Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Royal Orleans Hotel

NEW ORLEANS, LOUISIANA

RETREAT TO OUR NEW ORLEANS HOTEL IN THE FRENCH QUARTER

Omni Royal Orleans anchors the beautiful French Quarter at the fashionable intersection of St. Louis and Royal streets. From the marble lobby to the crystal chandeliers overhead, our historic Four Diamond New Orleans hotel reflects a more sophisticated time. Step onto the rooftop pool deck or the wrought iron balcony of select guest rooms to look down on the street activity of the bustling French Quarter. Right outside the double doors, discover the storied architecture, boutique shopping and cultural experiences that The Big Easy has to offer. Just two blocks away, Bourbon Street resonates with activity and excitement. You can also spend the day immersed in New Orleans culture visiting Louisiana State Museum, Preservation Hall and 1850 House. Explore the enchanting culture of the city through fabulous food, upbeat jazz and inviting nightlife at our French Quarter hotel in New Orleans.

Address	621 St. Louis Street, New Orleans, LA 70140
Property Type	Hotel
# Jobs	21

About Omni Hotels & Resorts

About Omni Hotels

Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program.

A WELCOME FROM JOY…

Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

Explore our site and get to know us. We’d love to hear from you.