Rib Room | Assistant General Manager
Full-Time

Omni Royal Orleans Hotel
New Orleans, LA

A property of: Omni Hotels & Resorts
Posted March 12, 2026 by Omni Hotels & Resorts

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Overview:

The Rib Room Assistant General Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures and lead a team of associates to provide memorable experiences to both guests and team members.

Responsibilities:

  • Responsible for assigned shift, assisting in overall management.
  • Supervise and coordinate assigned shift.
  • Assist in overall supervision of the department as outlined in manager's job description.
  • Check staff punctuality.
  • Complete environmental checklist for dining room.
  • Spot check liquor pars.
  • Order daily supplies.
  • Hold pre-meal meetings.
  • Follow up on established training steps.
  • Handle guest comments and complaints.
  • Ensure guest satisfaction.
  • Stay on the floor during peak hours.
  • Communicate with guests and receive feedback.
  • Observe, teach, and correct staff's service.
  • Monitor each guest’s experience.
  • Examine food preparation.
  • Examine beverage presentation.
  • Handle any guest complaint.
  • Maintain condition of dining room.
  • Administrative responsibilities.
  • Participate in interviewing new employees.
  • Prepare maintenance requests and follow-up.
  • Complete other assigned duties.
  • Cost control
  • Monitor food and liquor requisitions
  • Monitor food waste.
  • Monitor labor and payroll costs.
  • Check bar controls, shot glass use, red lining, bottles totally empty.
  • Must be familiar with and adhere to all liquor liability laws.
  • Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests
  • Prohibiting the sale/service of alcohol to minors.
  • Must know emergency procedures (including CPR) and work to prevent accidents.
  • Perform any and all other duties assigned and/or required by management.
  • Qualifications:

  • Bachelor’s Degree or equivalent preferred.
  • Previous restaurant experience preferred.
  • Flexible schedule including evenings, weekends, and holidays.
  • Must have current Louisiana Responsible Vendors and Food Handlers Certifications.
  • Must be able to lift, pull, push 50lbs+.
  • Must be able to walk, stand up to 10+ hours shift.
  • Working Conditions: exposure to weather conditions, hazardous chemicals, and exposure to all food and beverage options.
  • Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

    EEOC is the Law Poster.

    Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

    Omni Royal Orleans Hotel

    NEW ORLEANS, LOUISIANA

    RETREAT TO OUR NEW ORLEANS HOTEL IN THE FRENCH QUARTER 

    Omni Royal Orleans anchors the beautiful French Quarter at the fashionable intersection of St. Louis and Royal streets. From the marble lobby to the crystal chandeliers overhead, our historic Four Diamond New Orleans hotel reflects a more sophisticated time. Step onto the rooftop pool deck or the wrought iron balcony of select guest rooms to look down on the street activity of the bustling French Quarter. Right outside the double doors, discover the storied architecture, boutique shopping and cultural experiences that The Big Easy has to offer. Just two blocks away, Bourbon Street resonates with activity and excitement. You can also spend the day immersed in New Orleans culture visiting Louisiana State Museum, Preservation Hall and 1850 House. Explore the enchanting culture of the city through fabulous food, upbeat jazz and inviting nightlife at our French Quarter hotel in New Orleans.

    Address 621 St. Louis Street, New Orleans, LA 70140
    Property Type Hotel
    # Jobs 21

    About Omni Hotels & Resorts

    About Omni Hotels

    Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

    At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.

    A WELCOME FROM JOY…

    Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

    Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

    Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

    Explore our site and get to know us. We’d love to hear from you.


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