F&B Banquets & Catering - Director of Banquets
Full-Time

Omni Tempe at ASU
Tempe, AZ

A property of: Omni Hotels & Resorts
Posted March 12, 2026 by Omni Hotels & Resorts
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Overview:

The Director of Banquets is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards. This is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.

Responsibilities:

  • Responsible for planning, evaluating, organizing, and directing the activities of the Banquet department.
  • Ensures that all policies, procedures and guidelines are followed by department personnel.
  • Provides the necessary training, motivation, and leadership for all department personnel.
  • Responsible for the department’s service scores, as measured by meeting planner surveys.
  • Responsible for all administrative duties which are necessary in the functioning of the department.
  • Tours, on a daily basis, the hotel function space and spot checks meeting room setups.
  • Ensures that all function space in the hotel is well presented and maintains a scheduled cleaning program for each function room.
  • Ensures that all equipment used in the department is in good order, and uses preventive maintenance schedules for all equipment.
  • Reviews, on a daily basis, client feedback and takes appropriate follow up actions.
  • Responsible for accurately forecasting revenues on a monthly basis.
  • Anticipates needs, forecasts results, and analyzes work processes for personnel in the department.
  • Determines set-ups in conjunction with Director of Catering and Director of Convention Services.
  • Coordinates functions with service staff, culinary, and stewarding teams.
  • Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff.
  • Food costs conscious, coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste.
  • Briefs servers and captains on functions and procedure of service.
  • Establishes high standards of quality service and maintains them through effective training and continuous upgrading.
  • Maintains the equipment entrusted to his care and keeps pars up.
  • Maintains records, reports, closing reports and payroll costs.
  • Inspects function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition.
  • Conscious of business fluctuations, reacts either increasing of decreasing when volume of business fluctuates up or down.
  • Maximizes profits in his department through effective management techniques keeping in mind at all times guest satisfaction.
  • Follows current trends and aligns with DOFB and Executive Chef to provide excellent product. Sets the pace and the good example for a successful quality operation.

    • Qualifications:

  • Minimum 3 years experience in a hotel banquet senior management position, such as Director/Assistant Director, in a high-volume luxury hotel, pre
    • ferably a convention prop

    Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

    EEOC is the Law Poster.

    Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

    Omni Tempe at ASU

    TEMPE, ARIZONA

    LOCATED IN VIBRANT DOWNTOWN TEMPE

    Nourish your appetite for discovery at AAA Four Diamond-rated Omni Tempe Hotel at ASU. Situated in Tempe’s newly revitalized downtown, guest rooms at our serene retreat are a cool contrast to the desert landscape beyond. Unwind on the expansive rooftop pool deck amid views of the city at our hotel in Tempe, AZ. Our innovative restaurants present farm-fresh ingredients and craft cocktails. Nearly 36,000 square feet of meeting space provide ample opportunities for corporate events and weddings. Located within walking distance of Arizona State University’s Tempe campus, Omni invites visitors, locals and university professionals to gather. Connect over everything this vibrant city has to offer from our downtown Tempe hotel, including Mill Avenue’s boutique shopping, scenic hiking trails and the collegiate spirit of downtown Tempe.

    Address 7 E University Dr, Tempe, Tempe, AZ 85281
    Property Type Hotel
    # Jobs 18

    About Omni Hotels & Resorts

    About Omni Hotels

    Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

    At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.

    A WELCOME FROM JOY…

    Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

    Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

    Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

    Explore our site and get to know us. We’d love to hear from you.

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