Bellperson
Full-Time

Overnight Shift

Omni Scottsdale Resort & Spa at Montelucia
Paradise Valley, AZ

A property of: Omni Hotels & Resorts
Posted March 12, 2026 by Omni Hotels & Resorts
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Overview:

The Bellperson is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests’ needs.

Responsibilities:

  • Maintain bell carts via cleaning and routine maintenance, working with Engineering when needed.
  • Use friendly and appropriate expressions when engaging guests.
  • Supervising the bell staff and ensure they perform their duties efficiently.
  • Assist in making reservations for restaurants and limousines for our guests.
  • Ensure the delivery of parcels, mail, and special deliveries to guestrooms.
  • Ensure that the bell storage closet is maintained, clean and tidy.
  • Follow-up with guest complaints to ensure that any problems are resolved.
  • Coordinate with other departments, such as housekeeping and maintenance, to ensure guest satisfaction.
  • Utilize bell carts effectively and with caution.
  • Ensure Lobby Presence when on shift.
  • Direct guests to the Front Desk or meeting rooms.
  • Call taxis and/or shuttle for guests as needed.
  • Assist, retrieve, and load luggage for guests.
  • Notify the Front Desk and Guest Services of VIP arrivals whenever possible.
  • Engage in conversation with as many guests as possible.
  • Aid guests in locating other areas of the hotel (walk them to destination if possible).
  • Train new bell staff members on the proper procedures and protocols of the hotel.
  • Maintain daily bell log for all arrivals and departures.
  • Send a daily email with any information necessary for the next shift. Inventory tools of the trade. i.e. radios, door stops, bell carts.

    • Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

    EEOC is the Law Poster.

    Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

    Omni Scottsdale Resort & Spa at Montelucia

    SCOTTSDALE, ARIZONA

    EXPERIENCE OUR VIBRANT SCOTTSDALE RESORT

    Omni Scottsdale Resort & Spa at Montelucia is inspired by the rich heritage of Andalusia in southern Spain. The property is nestled within the natural landscape, offering a place to relax at one of three sparkling resort pools surrounded by towering palm trees. Treat yourself to an award-winning treatment at Joya Spa and salon. Or unwind in one of our charming 293 guest rooms or suites where old-world design meets modern technology. After a day playing golf on a nearby course or hiking Camelback Mountain, dine al fresco with wood-fired tapas at Prado. Sample dishes at Taqueria Centro with views of the surrounding landscapes or listen to live music while sipping sangria in Mbar, all from the comfort of our Arizona resort. You can also take advantage of our 16 on-site event spaces, perfect for a wedding, meeting or formal event.

    Address 4949 East Lincoln Drive, Paradise Valley, AZ 85253
    Property Type Hotel
    # Jobs 20

    About Omni Hotels & Resorts

    About Omni Hotels

    Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

    At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.

    A WELCOME FROM JOY…

    Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

    Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

    Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

    Explore our site and get to know us. We’d love to hear from you.

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