Catering Sales Manager
Full-Time

Omni Royal Orleans Hotel
New Orleans, LA

A property of: Omni Hotels & Resorts
Posted March 12, 2026 by Omni Hotels & Resorts

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Overview:

The Catering Sales Manager markets the Hotel’s services locally and nationally; to build guest relationships and business opportunities for the Hotel by interacting with current, future, and prospective guests; to develop a network of guest opportunities for future Hotel business and to interact with prospective clients to negotiate contracts for Corporate bookings in coordination with Sales, Conference Services, and Reservation Sales Departments; to maximize revenues for the Hotel; to maintain positive interdepartmental communications; and to effectively control and minimize all marketing expenses while exceeding overall budgeted revenues.

Responsibilities:

  • Plan and maintain regular communications with, and actively solicit additional business from Hotel’s Corporate key accounts
  • Communicate and/or meet with parties interested in the Hotel’s services and assess the parties’ needs and whether the requested services would be a profitable or best use of the Hotel’s function space consistent with client’s needs and budgets
  • Prepare event proposals with various options available for Hotel services and products (events, F&B, pricing, dates, locations) that are consistent with the goal of high guest satisfaction and with other Hotel bookings and profitability standards
  • Negotiate, prepare, and review terms of contracts for Hotel services in compliance with Hotel billing and rate guidelines and under supervision of Director of Catering
  • Meet or exceed targets for prospecting of sales opportunities and targets for revenue streams, as determined by hotel management
  • Execute and manage internal processes necessary to reserve and confirm the negotiated contract services, including blocking meeting space and catering requirements
  • Promote high visibility of hotel through active involvement in industry associations and trade shows
  • Support and promote all corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program
  • Maintain high quality guest offerings and contribute to the protection and cleanliness of the owner's physical assets
  • Maintain a record of prompt and regular attendance at assigned work location and for work assignments, as scheduled by hotel managers
  • Interact and communicate positively and professionally with guests, prospective guests, key accounts, coworkers, and visitors to hotel
  • Use computer and electronic devices and related software properly and effectively to communicate, including email, and to prepare reports and analyses of sales activity
  • Plan, prioritize, and implement sales strategies and sales plans, to manage multiple tasks and deadlines, and to work in a fast-paced environment
  • Complete assigned tasks and projects in a timely manner and as directed by hotel management
  • Contribute to and support the maintenance of a safe working environment protections for guests and coworkers, and perform all work in compliance with hotel safety standards and all legal requirements
  • Comply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirements
  • Attend and contribute to regular meetings of sales team and Hotel leadership, including daily meetings or interactions with Director of Catering regarding business forecasts and future availability of hotel function space
  • Qualifications:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Excellent inter-personal and sales related experience.
  • Exceptional organizational and supervisory skills.
  • Knowledge of food and beverage menus, food preparation and presentation.
  • Ability to act independently with minimal or no supervision.
  • Ability to communicate customer needs and resolve complaints independently.
  • Sales ability and skill in both oral and written form.
  • Must possess basic computational ability.
  • Must possess computer skills, including, but not limited to, Microsoft Word, Excel and Delphi.
  • Ability to establish and master goals.
  • College or equivalent education required. Bachelor’s Degree preferred.
  • Experience: (Entry Level Position)
  • - Past catering/conference service/sales experience preferred.

    -CMP Certification Preferred

    Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

    EEOC is the Law Poster.

    Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages.

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

    Omni Royal Orleans Hotel

    NEW ORLEANS, LOUISIANA

    RETREAT TO OUR NEW ORLEANS HOTEL IN THE FRENCH QUARTER 

    Omni Royal Orleans anchors the beautiful French Quarter at the fashionable intersection of St. Louis and Royal streets. From the marble lobby to the crystal chandeliers overhead, our historic Four Diamond New Orleans hotel reflects a more sophisticated time. Step onto the rooftop pool deck or the wrought iron balcony of select guest rooms to look down on the street activity of the bustling French Quarter. Right outside the double doors, discover the storied architecture, boutique shopping and cultural experiences that The Big Easy has to offer. Just two blocks away, Bourbon Street resonates with activity and excitement. You can also spend the day immersed in New Orleans culture visiting Louisiana State Museum, Preservation Hall and 1850 House. Explore the enchanting culture of the city through fabulous food, upbeat jazz and inviting nightlife at our French Quarter hotel in New Orleans.

    Address 621 St. Louis Street, New Orleans, LA 70140
    Property Type Hotel
    # Jobs 21

    About Omni Hotels & Resorts

    About Omni Hotels

    Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

    At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.

    A WELCOME FROM JOY…

    Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.

    Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

    Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.

    Explore our site and get to know us. We’d love to hear from you.


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