Front Desk Agent
Full-Time
The Daytona, Autograph Collection
Daytona Beach, FL
Posted March 10, 2026 by Shaner Hotel Group
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.Qualifications
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
The Daytona, Autograph Collection
EXCITEMENT AWAITS AT OUR ONE DAYTONA SPEEDWAY HOTEL
Elevate your vacation at The DAYTONA, Autograph Collection, a full-service hotel enriched by distinct décor and great service. Our hotel near Daytona International Speedway is just one mile from Daytona International Airport via our private shuttle and is adorned with nods to motorsports history. Our location in the ONE DAYTONA entertainment district places you within walking distance of shops, eateries and nightlife. The famed white sands of Daytona Beach are only four miles away from our ONE DAYTONA hotel. Upon your return to our hotel, tour the unique vehicles on display in our lobby or visit our restaurant and bar. No stay is complete without a workout in our fitness center overlooking the captivating blue waters of our outdoor pool. The outdoor bar and terrace host on-site entertainment while our high-end guest rooms include refrigerators and Nespresso coffee makers. Whether you're visiting Florida for business or pleasure, find the elegance you crave at our luxury hotel in Daytona Beach.
| Address | 1870 Victory Circle, Daytona Beach, FL 32114 |
|---|---|
| Property Type | Hotel |
| # Jobs | 3 |
About Shaner Hotel Group
You matter at Shaner Hospitality Management. We constantly strive to attract and retain the best talent in the hospitality industry. We want all of our associates to reach their maximum potential and build amazing careers at the hotels we manage. Together, we all succeed.
With many opportunities ranging from full services hotels in the Florida Keys to select service hotels located in the heart of Columbus, OH, there is no shortage of where this journey will take you. Our front desk agents and housekeepers keep the guests our number priority during their stays with us. Our Food & Beverage teams craft and create such incredible dishes and mouth-watering award wining cocktails to satisfy every guest we encounter.
We invite you to search, apply and begin your career with Shaner Hotels!
Other Jobs at The Daytona, Autograph Collection:
Daytona Beach, FL
Daytona Beach, FL