Save

Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals / budget targets.
Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
Assist in developing long- and short-range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Leads all aspects of employee performance to ensure productivity and a quality work environment.
Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
Other duties as assigned.

Responsibilities

The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry.

Qualifications

Minimum of one year of management experience in the hospitality industry.
Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business preferred.
Bilingual English/Spanish a plus.
Knowledge of budget preparation and cost controls.
Working knowledge of all hotel departments.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply good judgment to carry out instructions.
Knowledgeable of the property management system.
Knowledge of local activities and attractions appropriate for clientele.

Comfort Suites Newark- Airport

Brand new hotel with a Newark Airport shuttle With complimentary shuttle pickup directly from all three terminals, we're here to welcome you from the moment you step out of the airport. The newly built Comfort Inn & Suites® Newark Liberty International Airport hotel in Newark, NJ, combines a warm and welcoming experience with stunning views and incredible amenities. Our AAA Three Diamond hotel includes a complimentary hot breakfast every morning, a 24-hour fitness center and complimentary WiFi that makes it easy to check in for your flight. We encourage all our guests to inquire about our event spaces, perfect for intimate meetings and business conferences. We invite you up to the lounge with our hotel's full-service rooftop bar and restaurant, Gateway on the 9th. Grab a bite to eat, watch the game or gather to explore local entertainment and nearby sightseeing options for your next adventure. Our proximity to Prudential Center, New Jersey Performing Arts Center, and New York City Attractions makes us the perfect fit for tourists coming into town to explore. Each of our guestrooms contains a cozy bed for you to enjoy, along with a microwave, mini-refrigerator and in-room coffeemaker to wake up refreshed before early morning flights. All rooms include a flat-screen TV for evening entertainment or to check the weather first thing in the morning. Our team at the Comfort Inn & Suites® Newark Liberty International Airport is ready to welcome you.

Address	98 Frelinghuysen Ave,, Newark, NJ 07114
Property Type	Hotel
# Jobs	5

About Shaner Hotel Group

You matter at Shaner Hospitality Management. We constantly strive to attract and retain the best talent in the hospitality industry. We want all of our associates to reach their maximum potential and build amazing careers at the hotels we manage. Together, we all succeed.

With many opportunities ranging from full services hotels in the Florida Keys to select service hotels located in the heart of Columbus, OH, there is no shortage of where this journey will take you. Our front desk agents and housekeepers keep the guests our number priority during their stays with us. Our Food & Beverage teams craft and create such incredible dishes and mouth-watering award wining cocktails to satisfy every guest we encounter.

We invite you to search, apply and begin your career with Shaner Hotels!