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Perks: No downtown trafffic! Free parking, Uniforms provided, Chartwell Hospitality Benefits, Marriott Associate Travel Benefits, Employee Referral Bonus, 401k with match, and more!

We’re looking for motivated, service-driven professionals who are ready to take the next step from serving into leadership. If you take pride in leading by example, and enjoy building strong teams, this is your opportunity to grow into a management role.

As a Supervisor, you’ll play a hands-on leadership role overseeing Restaurant, In-Room Dining, and Bar operations. You’ll be the go-to leader on the floor—coaching, supporting, and inspiring your team while delivering exceptional guest experiences.

Lead daily operations across multiple outlets while maintaining a strong floor presence
Coach and develop staff through hands-on training and ongoing performance feedback
Set service standards and ensure brand and quality expectations are exceeded
Inspire accountability, professionalism, and teamwork
Ensure the restaurant is fully prepared and guest-ready before every shift
Partner with hotel departments to create seamless guest experiences
Resolve guest concerns in real time and turn challenges into wins
Manage cash handling, closeouts, and operational procedures with integrity
Communicate effectively with leadership through shift logs, reports, and updates

As a Server, you will

Deliver prompt, excellent service to ensure an exceptional guest experience.
Offer helpful guidance with menu offerings, responding knowledgeably to questions.
Help with dessert and beverage preparation and ensure all dishes present well and are to order before serving promptly to guests.
Periodically check in to ensure guest needs are met, then graciously present an accurate check and collect payment at the conclusion of the meal.

Fundamentals

Excellent verbal and written English communication skills are required. One year of server experience is helpful. Successful TIPs training and the ability to use payment systems is expected. This position requires full mobility, continuous quick-paced movement, lifting and carrying up to 40 pounds and pushing food carts up to 100 pounds.

Benefits

Medical
Dental
Vision
Life Insurance
Short Term Disability
401-K
Supplemental Insurance
Professional Growth and Development Opportunities
Worldwide Travel Discounts

Franklin Marriott Cool Springs

Stylish Franklin, TN Hotel and Event Venue off I-65

The Franklin Marriott Cool Springs hotel provides a luxurious stay in Franklin, Tennessee. Our hotel's central location, near I-65, puts you close to Downtown Franklin. Drive to FirstBank Amphitheater, Arrington Vineyards, and Downtown Nashville in under twenty minutes. Enjoy hotel amenities, like our exclusive M Club, indoor pool, and large fitness center. Stave serves southern food, hand-crafted cocktails, and offers live music every Wednesday evening. Our weekday shuttle travels to area businesses within a 3-mile radius from 6 am to 10 pm. The guest rooms of our Franklin hotel feature plush beds, chic surroundings, and Smart TVs. Our beautiful event and wedding venues are ideal for corporate conferences or sophisticated parties. Let the style and amenities at the Franklin Marriott Cool Springs make us your top choice of Franklin TN hotels in Cool Springs.

Address	700 Cool Springs Blvd., Franklin, TN 37067
Property Type	Hotel
# Jobs	3

About Chartwell Hospitality

Our Story

Founded in 2003 in Nashville, TN, Chartwell Hospitality began with a simple goal: to be the absolute best in the hospitality business. Since then, we’ve grown into a fully integrated real estate firm specializing in hotel acquisition, development, and management.

Redefining Hospitality

Over the years, we’ve spearheaded the creation of some of the best branded, limited and full-service hotels in America. As a result, our properties consistently surpass the competition in occupancy and market rates, redefining excellence in hospitality for our investors, associates, and guests.

Our Investment Strategy

At Chartwell Hospitality, we’re never a distant partner. Rather, we approach every real estate investment with an entrepreneurial spirit and an ownership mentality. That means we invest our own capital alongside that of our private and institutional investors. Knowing this, we scrutinize every prospective opportunity, factoring in:

Demand generators like corporate, leisure, and residential growth
Location values and property fundamentals
Market cycles and timing
Long-term and potential ROI

Work at Chartwell

Your Fulfilling Career Begins Here.

At Chartwell Hospitality, we want you to succeed. That’s why we offer outstanding benefits to promote good health and financial security for you and your family.

Partner with Chartwell

Whether you’re an investor or simply looking to grow your career in the hospitality industry, you’re invited to be part of an elevated hotel experience with Chartwell Hospitality. Reach out today to learn more.