Front Desk Supervisor
Full-Time
AC Hotel Dayton
Dayton, OH
Posted March 3, 2026 by Shaner Hotel Group
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
- Handle guest complaints ensuring guest satisfaction.
- Assist staff with their job functions to ensure optimum service to guests.
- Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
- Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures.
- Other duties as assigned.
Responsibilities
Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.Qualifications
- Minimum one year experience in a similar position. Prior supervisory experience a plus.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
AC Hotel Dayton
WELCOME TO AC HOTEL DAYTON
Experience Our Modern European Inspired Hotel in Dayton, OH
Appreciate the European influences and graceful designs of our hotel in Dayton, Ohio, located in the heart of the Water Street District, with over 4,500 sq ft of natural light meeting space. The Foundry, our rooftop bar and restaurant overlooks the Day Air Ball Park, home of the Dayton Dragons Baseball team. It's minutes away from the University of Dayton and only steps from Oregon District, Schuster Performing Arts Center and Dayton Convention Center. Experience Downtown Dayton, as the hotel is a short walk to several local restaurants, breweries and bars for lunch and exciting night life. Start each day with a Spanish-inspired breakfast at AC Kitchen and a workout in our well-equipped fitness center. When the days complete, retire to a guest room with complimentary WiFi and a 55-in TV to watch your favorite shows. Whatever your reason for visiting Dayton we delight in welcoming you to our modern hotel in Dayton OH.
| Address | 124 Madison St, Dayton, OH 45402 |
|---|---|
| Property Type | Hotel |
| # Jobs | 11 |
About Shaner Hotel Group
You matter at Shaner Hospitality Management. We constantly strive to attract and retain the best talent in the hospitality industry. We want all of our associates to reach their maximum potential and build amazing careers at the hotels we manage. Together, we all succeed.
With many opportunities ranging from full services hotels in the Florida Keys to select service hotels located in the heart of Columbus, OH, there is no shortage of where this journey will take you. Our front desk agents and housekeepers keep the guests our number priority during their stays with us. Our Food & Beverage teams craft and create such incredible dishes and mouth-watering award wining cocktails to satisfy every guest we encounter.
We invite you to search, apply and begin your career with Shaner Hotels!
