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Compensation: $13.00 per hour

Description

The Kingston Resorts is a 145-acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20-minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This means many opportunities to help you grow your career to the next level.

As a Reservation Agent, you would be responsible for booking hotel rooms for guests. This includes answering inquiries about room availability, pricing, and amenities, as well as processing reservations and payments.

Responsibilities

Responsible for answering calls, returning calls, emails and voicemails. Assisting guest(s) in booking reservations, by providing superior property knowledge.
Audits OnQ PM for reservations accuracy. Looks for special requests, coding issues and billing requirements.
Reviews actualized rooms for potential errors.
Reviews group pick up, assists in ensuring proper availability. Monitors and charges No Shows and Late Cancels daily.
Reviews and audits third parties and consolidate.
Assists management by booking transient reservations.
Performs other duties as directed by the Reservations Manager.
Assist with Front Desk operations as needed.
Initiate and prepare reports as needed.
Assist in other administrative duties as needed.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

This is a full-time, year-round position working at the Embassy Suites. 1st shift schedule is required, including holidays. We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

Job Type: Full-time

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Embassy Suites Myrtle Beach

Steps Away from the Ocean

Explore our resort’s multimillion-dollar makeover, featuring 255, coastal modern designed, two-room suites with balconies and ocean views. Enjoy the new Carolina-inspired Black Drum Brewing restaurant, a grand pool, and waterparks at Currents Seaside Entertainment.

Complimentary breakfast and evening reception are always included with your stay!

Address	9800 Queensway Blvd, Myrtle Beach South Carolina, Myrtle Beach, SC 29572
Property Type	Resort
# Jobs	20

About EOS Hospitality

EOS Hospitality is the hospitality division of EOS Investors, a fully integrated investment firm dedicated to identifying and creating value within the hospitality sector. Our portfolio includes hotels and resorts in Maine, Delaware, Washington, D.C., South Carolina, Florida and California.

Make An Impact

BUILD A CAREER AS EXCEPTIONAL AS YOU

Join a community of more than 4,000 ambitious, thoughtful hospitality professionals delivering exceptional guest experiences across the U.S. At EOS, we encourage creativity, ownership, and problem-solving at all levels of the organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.