Save

Compensation: $40,000 to $42,000 per year

You are a strong, service‑focused leader with excellent communication skills and a deep understanding of front desk operations. You know how to support a team, maintain smooth daily workflow, and create a welcoming experience for every guest. If you enjoy leadership, problem solving, and driving exceptional guest service, keep reading.

The Role As the Front Office Manager, you oversee all front desk and guest service operations. You support hiring, training, and scheduling while ensuring accuracy, professionalism, and strong communication across all departments. You lead by example and help maintain guest satisfaction, operational efficiency, and brand standards.

What You Will Be Doing

Lead daily front desk and guest service operations

Supervise, train, and coach front desk staff and supervisors

Oversee check ins, check outs, reservations, and billing procedures

Resolve elevated guest concerns and support service recovery

Maintain accuracy in reports, logs, and financial documentation

Manage team schedules, staffing levels, and shift coverage

Ensure compliance with hotel policies and brand standards

Partner with housekeeping and engineering to coordinate room status

Support onboarding, training, and performance management

Act as Manager on Duty as needed

Help maintain a positive, service‑driven work environment

Why You Will Love It Here

Competitive pay

Key leadership role with daily guest interaction

Opportunities for growth in hotel operations and management

Supportive and team oriented workplace

Ready to Join the Team If you are ready to lead front office operations and drive excellent guest service, we would love to meet you. Apply now.

EOE

Qualifications

What Makes You You

Previous hotel front office leadership experience required

Strong communication, leadership, and customer service skills

Professional, reliable, and able to lead by example

Strong organizational skills and ability to manage multiple priorities

Comfortable with hotel systems, reporting tools, and front desk procedures

Positive, guest‑focused attitude with strong problem solving abilities

Must be flexible to work any shifts, including holidays and weekends

Homewood Suites by Hilton Mobile Airport-University Area

Mobile: a baseball lovers dream

Minutes from Mobile Regional Airport, our hotel is less than five miles from the University of South Alabama, Springhill College, Providence Hospital, and a Tennis Center. Cheer on the Mobile BayBears and enjoy ballpark-themed decorative touches in a town that is the birthplace of five Hall of Fame baseball players. Our spacious suites offer fully equipped kitchens. Breakfast and WiFi are free.

Address	530 Providence Park Drive East, Mobile, AL 36695
Property Type	All Suite
# Jobs	2

About Dimension Hospitality

Great Hospitality doesn't just happen. But it definitely happens here.

Recently celebrating our 35^th year anniversary, Dimension Hospitality is a premier hotel management company, boasting an impressive track record in managing, developing and acquiring hotels. Together with our owner partners, we have produced winning combinations in markets throughout the U.S. With a diverse portfolio of nearly 80 hotels, including leading brands of Marriott, Hilton, Hyatt and IHG, our emphasis is on delivering measurable results, creating a culture where associates can reach their potential and providing exceptional guest experiences.