Flama Cabana Bartender

Full-Time

Description

Who we are:

A Cuban-Inspired Paradise in Key West!

Waterfront located, Havana Cabana radiates Cuba's joyful and sometimes rebellious spirit, embracing the art & culture that famously seduced Hemingway and deeply influenced Key West! Named one of Florida's Top 10 Resorts by Travel & Leisure, Havana Cabana is a lush escape from reality where the best of Key West is experienced with an intoxicating Cuban flare.

What we are looking for:

• Greet customers, take drink/food orders, create/serve alcoholic and non-alcoholic beverages including cocktails and beer.
• Assist and approach all guests in a sincere, courteous, and service-oriented manner, and whenever possible, go the extra mile to ensure total guest satisfaction.
• Learn and use guest’s name to address them. Remember regular guest’s favorite drinks.
• Thoroughly and correctly set up the bar prior to opening; make sure bar is clean before and at the end of shift according to operational policies and standards to ensure guest comfort and satisfaction.
• Completes necessary side-work as per schedule, this includes stocking and organizing all liquor, juices, glassware, paper, wines, cut fruit, etc.
• Answer guest’s questions regarding menu items and beverages served, their garnish, contents, and preparation methods confidently and accurately.
• Utilize suggestive selling techniques to increase check averages.
• Complete and maintain up-to-date alcohol serving class, such as TIPS and/or other state approved classes.
• Check guest order prior to serving to ensure that appearance, temperature, and portions are correct.
• Assist in maintaining beverage cost by reducing unnecessary waste.
• Conduct and be aware of inventory at all times and requisition daily supplies as needed to ensure efficient operations.
• Take orders accurately and follow proper cashiering functions by completing/closing guest checks and submitting information into POS system.

Qualifications:

• 1+ years of experience working in a resort bar environment.
• Must meet age requirements to serve alcohol as defined by state law.
• We offer great benefits and perks. Medical, dental, vision, ancillaries, sister property hotel discount, 401k matching, and much more.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.