In Room Dining Order Taker
Full-Time
Omni San Francisco Hotel
San Francisco, CA
Posted February 24, 2026 by Omni Hotels & Resorts
Location
San Francisco Hotel
Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike.
The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for.
Job Description
The In-Room Dining Order Taker will be the primary point-of-contact for our guests who wish to experience a fine dining quality in-room meal or beverage experience. The In-Room Dining Order Taker will take guest orders, offer menu suggestions, summarize orders and correctly enter all pertinent information into our point-of-sale system. He/she will close checks to the correct account and ensure servers have all the information they need to deliver orders efficiently and correctly. The In-Room Dining Order Taker also facilitates amenity deliveries, calls back guests to ensure every aspect of their order was delivered to their satisfaction and does whatever it takes to ensure timely and accurate service.
Responsibilities
- Complete knowledge of service time, menu and specials
- Responsible to answer the phone in a timely manner.
- Take orders for guests.
- Must follow prepared scenario to encourage upselling.
- Give the approximate time of delivery for the order.
- Prepare payment of checks.
- Knowledge of food menu and wine list.
- Know and adhere to all liability laws.
- Printing of reports at the end of the shift and banking out.
- Complete other duties assigned.
- Attend all designated staff meetings and training sessions.
Qualifications
- Previous food and beverage experience in fine dining or hotel preferred
- Room Service experience is preferred
- Must be able to work a flexible schedule, including weekends, holidays and overnightshifts
- Must be able to lift at least 30lbs
- Candidate should possess excellent communication skills
Must have RBS(alcohol service training) and California Food Handlers certifications
Temporary Position until 3/27/2026
Pay Rate:$25.1925-$33.59/hour
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
Omni San Francisco Hotel
SAN FRANCISCO, CALIFORNIA
REVEL IN BAY AREA ELEGANCE AT OUR DOWNTOWN SAN FRANCISCO HOTEL
The Four Diamond-rated Omni San Francisco Hotel is in the heart of downtown, making it an ideal choice for a business stay, romantic getaway, or California vacation. A short walk from art and cultural centers, the historic cable car line, Union Square and Chinatown, attractions are convenient to reach from our San Francisco hotel. Our hotel is also the perfect place to host your next event in downtown San Francisco, with over 11,000 square feet of available space for meetings, weddings, conferences and more. Our 362 guest rooms and suites are a charming blend of traditional and modern. All of our hotel rooms are relaxing spaces with comfortable beds, plush down comforters and cotton duvets. Many of our Signature Rooms and suites boast uninterrupted views of the cityscape. Our hotel in San Francisco is home to Monte’s Restaurant and Bar, serving delicious breakfasts, lunches and dinners. Enjoy creative cuisine before retiring to Monte’s Bar for signature cocktails.
| Address | 500 California Street, San Francisco, CA 94104 |
|---|---|
| Property Type | Hotel |
| # Jobs | 3 |
About Omni Hotels & Resorts
About Omni Hotels
Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.
At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest® loyalty program and the company’s Power of One® associate empowerment program.
A WELCOME FROM JOY…
Welcome to the Omni Hotels & Resorts career page and to the first step in a rewarding career.
Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.
Our Associates will tell you: We are large enough to provide diverse career opportunities in a variety of venues, yet small enough to know you by name. Our belief in “The Power of One®” reinforces the continued evolution of the brand. Omni Hotels & Resorts’ unique ownership structure and dynamic leadership team provides stability that sets us apart from other brands.
Explore our site and get to know us. We’d love to hear from you.
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