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Compensation: Starting at $50,000 per year plus bonus

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

Responsibilities

Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention

Qualifications

Previous experience managing a team is required; preferably in a hospitality role such as department manager
Have superb communication skills, organizational skills, and problem-solving skills
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
You must have 3 or more years of experience working in the hospitality field
A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field

DoubleTree by Hilton Harrisonburg

Minutes from James Madison University

We're right off I-81 in Virginia's Shenandoah Valley, two miles from James Madison University. Our location near US-33 puts Shenandoah National Park in easy reach, just half an hour away. Enjoy dinner at our restaurant or explore the many dining options nearby. Every stay starts with our signature warm chocolate chip cookie.