Senior Sales Manager

Full-Time

Job Purpose

The Senior Sales Manager plays a critical role in the successful opening and ramp-up of a new SpringHill Suites hotel in Surprise, Arizona. This leader is responsible for generating top-line revenue through proactive sales efforts, market positioning, and relationship building. The role requires a self-starter who thrives in an opening environment and can move quickly from strategy to execution.

This position will focus on local corporate, group, and extended-stay opportunities while establishing the hotel as a preferred option within the Surprise market.

Job Responsibilities

• Lead proactive sales efforts prior to and following hotel opening to establish market presence and accelerate revenue growth
• Assist with development and execution of the pre-opening sales plan including account targeting, sales calls, and community engagement
• Build brand awareness and position the hotel competitively within the local market
• Drive corporate transient, small group, SMERF, and extended-stay business through direct sales efforts
• Identify and pursue new accounts while converting leads into contracted and repeat business
• Build strong relationships with local businesses, medical, education, government, sports, and community organizations
• Participate in networking events, chamber activities, and community functions to generate new demand
• Maintain a strong pipeline and manage accounts from prospecting through post-stay follow-up
• Develop and execute monthly and quarterly sales action plans aligned with budget and ramp expectations
• Track activity, pace, and performance using CRM tools and brand systems
• Analyze market trends, competitor activity, and booking patterns to adjust strategy as needed
• Work closely with the General Manager, Director of Sales or Area Sales leadership, and operations team to ensure alignment
• Support a culture of accountability, urgency, and professionalism during the opening phase
• Represent the hotel brand with confidence, integrity, and enthusiasm

Job Skills

• Proven success in proactive sales, account development, and revenue generation
• Strong understanding of hotel KPIs including ADR, occupancy, RevPAR, and sales pace
• Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
• Ability to exercise excellent communication, presentation, organization, time management and listening skills.
• Ability to use analytical skills for measuring business potential and value to the hotel.
• Minimum of 2 to 5 years of hotel sales experience, preferably within select-service or extended-stay brands
• Excellent communication, organization, and relationship-building skills
• Ability to work independently and thrive in a fast-paced opening environment

Preferred Skills

• Marriott brand experience, particularly SpringHill Suites or similar  select-service brands
• Experience supporting a new hotel opening or major ramp-up period
• Local market knowledge of Surprise and the West Valley area

What We Offer

• Opportunity to play a key role in launching a new hotel
• Competitive compensation with bonus potential
• Career growth within a growing hospitality organization
• Supportive leadership and a collaborative team environment

Physical Requirements

• Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Additional physical & visual requirements
• Stand for long periods of time
• Walk extended distances
• Lift/carry 6-25 pounds
• Able to work overtime and irregular hours

Working Conditions'

• Not remote. Continually works in normal office conditions and in close proximity to others.

Qualifications

Education - Associates Degree in Sales &Marketing, Business, or a related field.

Experience - Minimum 2 years hotel sales experience or the equivalent amount of industry experience; OR, equivalent combination of education and work experience.

Licenses/Certifications - N/A