Front Office Manager Rooms

Full-Time

The Steward Santa Barbara is seeking an experienced, knowledgeable, and confident Front Office Manager who thrives in an independent leadership role. This individual will lead our Front Office Team in delivering elevated, brand-aligned service while consistently meeting ownership expectations and performance goals.

As a key member of the property leadership team, you will help shape a culture that empowers associates to deliver exceptional guest experiences, drive Marriott Bonvoy engagement, and maximize overall hotel performance. At The Steward, we are committed to creating inspired workplaces that fuel accountability, service excellence, and strong financial results.

This is an outstanding opportunity for a driven hospitality professional ready to take the next step in their career with a dynamic and growing hotel management company, while leading at one of Santa Barbara’s most distinctive boutique properties.

Position Responsibilities

• Management of day to day Front Office and Breakfast Operations
• Ability to maintain guest confidence through prompt and courteous communication with guests and associates
• Execute highest quality of service to guests at all times
• Complete scheduling for the department(s)
• Assist in managing aspects of P&L by controlling costs and achieving budgeted CPOR
• Monitor labor productivity
• Participate in property MOD Program as needed
• Train department in all duties and empowerment needed to reach top performance levels
• Support the sales efforts of the hotel and in generating revenue opportunities

Education And Experience

• Successful Front Office hotel management experience is a must
• Systems experience within the Marriott Brands is required, SpringHill Suites experience is preferred
• Must be highly motivated, self-directed, with strong initiative and desire for achievement
• Exceptional guest service skills required
• Must possess strong computer skills
• Excellent communication and presentations skills required

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ABOUT US

For more information on Twenty Four Seven Hotels, visit www.247hotels.com. Instagram: @247hotels Facebook: @247hotels

Twenty Four Seven Hotels is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Twenty Four Seven Hotels does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Notice To California Applicants

The California Privacy Rights Act requires that applicants be informed that Twenty Four Seven Hotels will collect certain personal information during the application process. Personal information collected may include each applicant’s real name, email address, postal address, and similar identifiers. Additionally, Twenty Four Seven Hotels may collect professional and employment-related information, and education information. Twenty Four Seven Hotels does not collect sensitive personal information during the application process.

Twenty Four Seven Hotels will use the personal information collected to contact and communicate with applicants, and to assess each applicant’s qualifications for the job(s) to which they apply. Twenty Four Seven Hotels may also use and share Personal Information as reference checks are conducted. Twenty Four Seven Hotels may also share certain Personal Information provided by applicants to service providers who are engaged by Twenty Four Seven Hotels to conduct criminal background checks. The Personal Information collected will be retained at least two years from the time an application is submitted, and may be retained as long as seven years after termination of employment for applicants who are employed by the Company. Twenty Four Seven Hotels does not sell Personal Information provided by applicants.

Applicants have the right to request that Personal Information collected by Twenty Four Seven Hotels during the application process be deleted or to request that inaccurate Personal Information be corrected by submitting the request in writing to Twenty Four Seven Hotels, 19800 MacArthur Boulevard, Suite 1100, Irvine, CA 92612 or by contacting the People Resources and Development Department by dialing 949-734-6400.