Bell / Valet Captain

Full-Time

La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

Supervises daily operations, including coordinating and executing special projects, room deliveries, and other tasks as assigned by management. Bell captains ensure the Four Key service standards are being followed by all staff. Additional duties may be assigned by management

1. Ability to resolve guest and employee related issues that arise and communicate to manager on duty.
2. Must possess thorough knowledge of the resort’s services, outlet hours and activities.
3. Communicate daily meetings and activities to bell staff.
4. Organizing and preparing for upcoming arrivals and groups.
5. Enforce resort and department procedures.
6. Conduct monthly safety training and enforce safety codes of practice are being followed.
7. Administer training of new associates.
8. Keep track of covered groups and room deliveries and post charges on group master accordingly.
9. Keep accurate record of all logs and postings.
10. Assign duties as needed including rotations.
11. Create weekly schedules (to be approved my management) and track sick calls.
12. Deliver golf bags to golf starter and secure outgoing golf bags.
13. Must be able to drive vehicles with a standard transmission.
14. Clean and refuel resort vehicles as necessary

This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned.

• To perform this job successfully, an individual must possess excellent communication and customer service skills.
• Must have a positive attitude, be able to multitask, plan, and be a team player.
• Experience at a similar style resort in a supervisory position is preferred; or equivalent combination of education and experience.
• Ability to drive manual transmission is required.

**NECESSARY LICENSES/ CERTIFICATIONS***

• Must have a valid state issued driver’s license and be able to provide a clean DMV printout.
• Will need to pass a pre-employment drug test.
• TIPS Alcohol Certification as well as San Diego Food Handlers Certification is required upon hire.
• Must be at least 19 years of age.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to stand for prolonged periods, walk and run. Use hands and fingers to touch, feel, reach. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must be able to frequently lift and/or move up to 50 pounds and push/ pull up to 250 lbs.

WORK ENVIRONMENT:

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and toxic or caustic chemicals. While performing the duties of this job, the employee is frequently exposed to outside weather conditions: heat, cold, rain, wind, and sun. The noise level in the work environment is usually moderate.

Pay Rate: $19.50/hr + tips

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email

toapplicationassistance@omnihotels.com.