F&B Greeter

Full-Time

SUMMARY

About the Role – F&B Outlets Greeter

Hourly Rate: $23.6900

As a Greeter, you will be the first point of contact for our guests—setting the tone for a welcoming, luxurious, and personalized experience. This role is essential in delivering Forbes 5-Star service, where attention to detail, warm and genuine interactions, and intuitive service are paramount.

Key Responsibilities:

• Warmly welcome and acknowledge guests as they arrive, using their name whenever possible
• Provide information about menus, promotions, and special offerings with genuine enthusiasm
• Anticipate guest needs and offer thoughtful assistance with directions or seating preferences
• Maintain a polished and professional demeanor at all times, with attention to grooming and body language
• Assist with answering phones and scheduling reservations or follow-up appointments
• Keep the entrance and host stand area tidy, organized, and inviting
• Communicate any guest concerns or issues promptly to the appropriate manager or security
• Uphold and incorporate Forbes 5-Star standards in all interactions, including:
  • Personalized greetings
  • Use of the guest’s name
  • Professional tone and language
  • Gracious closing remarks
  • Genuine interest in guest comfort and satisfaction

Requirements

All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.