Banquet Manager

Full-Time

This role oversees event logistics, manages banquet staff, and collaborates closely with sales, culinary, and operations teams to deliver seamless events that meet client expectations and company standards.

Responsibilities

• Manage all banquet operations with primary responsibility for on-site wedding execution
• Serve as the day-of contact for wedding clients, bridal parties, and families
• Execute Banquet Event Orders (BEOs) accurately, including timelines, floor plans, menus, and special requests
• Coordinate with vendors (DJ/band, florist, photographer, planner, officiant) to ensure smooth event flow
• Oversee ceremony setups, cocktail hours, receptions, and weather contingency plans
• Supervise, train, and lead banquet staff during events to maintain high service standards
• Recruit, train, schedule, and supervise banquet captains, servers, bartenders, and support staff
• Lead pre-event briefings to ensure staff is informed and prepared
• Ensure proper food presentation, service timing, and compliance with food safety standards
• Manage banquet inventory, supplies, linens, and equipment
• Monitor labor and operational costs while maintaining service quality
• Address guest and client concerns promptly and professionally during events
• Oversee event breakdown, venue reset, and post-event reporting

Qualifications & Experience

• Minimum 5 years of banquet or hospitality management experience
• Hands-on experience managing weddings and large-scale social events required
• Proven ability to lead teams in guest-facing environments
• Strong knowledge of wedding timelines, service standards, and event logistics
• Excellent communication, organizational, and problem-solving skills
• Strong understanding of food & beverage operations and service standards
• Ability to work nights, weekends, and holidays during peak wedding season

Work Environment

• Fast-paced, event-driven setting
• Requires standing, walking, and lifting event materials as needed

This is a full-time position offering a comprehensive fringe benefits package, including group health insurance (administered on a contributory basis), along with paid vacation, sick time, holiday pay, and a 401(k) plan. If you are passionate about hospitality and excel at delivering well-executed weddings and memorable events, we encourage you to apply.